BugZero found this defect 1105 days ago.
Data sources
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4/25/2024
APM-Clients
APM-Clients APM
7.1.8
7.1.8.1
7.1.8.2
7.1.8.3
7.1.8.4
7.1.8.5
7.1.9
7.1.9.7
7.1.9.8
7.1.9.9
7.2.2
7.2.1.3
Severity: 3-Major ... Symptoms ... Edge Client keeps connecting to the APM virtual server and keeps trying to download the file /pre/config.php which fails because the client device cannot resolve the hostname. ... Impact ... Causes a constant error message on the client: (Error: Can't receive settings from server). ... Conditions ... - macOS configured - On the macOS client, the DNS suffix (search domain) for the interface matches the connectivity profile's DNS suffix. - Edge Client installed on macOS with "Always Connected" AllowInLan mode ... None ... Fix Information ... If the client machine already connected to the corporate network/Enterprise LAN, then no need to establish the VPN tunnel which will stop trying to establish connection in case of failing to get the configuration settings from the server. ... Behavior Change