Operational Defect Database

BugZero found this defect 1110 days ago.

F5 | 1016341

APM - Mac Edge Client with client cert auth fails when Mac OS is updated to 11.3 BigSur.

Last update date:

5/9/2024

Affected products:

APM-Clients

APM-Clients Install/Upgrade

APM-Clients TMOS

Affected releases:

7.1.8

7.1.8.1

7.1.8.2

7.1.8.3

7.1.8.4

7.1.8.5

7.1.9

7.1.9.7

7.1.9.8

7.1.9.9

7.2.1

7.2.1.1

Fixed releases:

No fixed releases provided.

Description:

Bug ID 1016341: APM - Mac Edge Client with client cert auth fails when Mac OS is updated to 11.3 BigSur. ... BIG-IP Mac Edge Client with client certificate authentication will fail to connect to the VPN if Mac OS is updated to Big Sur 11.3 (or upper) version. ... The client certificate will never be sent by the Edge Client, causing the Access Policy to fail. ... Following logs can be observed on the Mac client under ~/Library/Logs/F5Networks/edge.log: 2021-04-29,12:30:04:150, 16925,401827,edge, 2, /SessionController.mm, 1043, SessionController, WebFrameLoadDelegate: didFailProvisionalLoadWithError, -1005, The network connection was lost. ... Users are not able to connect to the VPN using Mac Edge Client. ... (Refer to https://support.apple.com/guide/keychain-access/create-an-identity-preference-kyca6343b6c9/mac.) ... However, Big Sur update 11.3 is now expecting an Identity Preference containing the name of the application identifier that is going to use the client certificate. ... ...

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