Operational Defect Database

BugZero found this defect 34 days ago.

F5 | 1144341

Edge Client error: Logging on to the network has failed. contact your administrator for assistance

Last update date:

5/9/2024

Affected products:

APM-Clients

APM-Clients APM

Affected releases:

7.2.1.5

7.2.2

7.2.2.1

7.2.2.2

7.2.3

7.2.3.1

7.2.4

7.2.4.2

7.2.4.3

7.2.4.4

7.2.4.5

7.2.4.6

Fixed releases:

No fixed releases provided.

Description:

Severity: 4-Minor ... Symptoms ... Logon via the Edge Client fails with an error: "Logging on to the network has failed. ... contact your administrator for assistance." ... Impact ... Unable to logon to Windows ... Conditions ... 1.Windows Logon Integration 2.Desktop group policy setting is only have domain user and builtin administrator in "Allow log on locally". ... Workaround ... 1. go to "edit group policy" 2. add "f5 Pre-Logon User" in "Allow log on locally"

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Status

Resolved

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