Operational Defect Database
BugZero found this defect 488 days ago.
Data sources
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F5 | 1194381
On a windows client connected to Network Access (VPN), unplugging the LAN cable during hibernation may cause an Edge Client reconnect failure when the system resumes
Last update date:
5/9/2024
Affected products:
APM-Clients
APM-Clients APM
Affected releases:
7.2.3.1
7.2.4
7.2.4.2
7.2.4.3
7.2.4.4
7.2.4.5
7.2.4.6
7.2.4.7
Fixed releases:
No fixed releases provided.
Description:
Bug ID 1194381: On a windows client connected to Network Access (VPN), unplugging the LAN cable during hibernation may cause an Edge Client reconnect failure when the system resumes ... Symptoms ... In some cases, if the LAN cable is unplugged from a windows client during hibernation, Edge client may fail to reconnect when the system resumes. ... The Edge client will continue to display "Reconnecting". ... Conditions ... This issue occurs when followings conditions are met: 1) The Windows client system's ethernet port is connected to a physical LAN cable. ... 2) BIG-IP Edge Client is used to establish Network Access (VPN). ... 4) After hibernating for at least a few minute, the Windows system is resumed. ... If FQDN is not added, then use following steps: 1. ... The LAN cable must be unplugged from the Windows system prior to hibernation if the user does not want to continue with LAN connectivity after coming out of hibernation. ... 2. If step 1 is missed or skipped, and facing the ...
