Operational Defect Database

BugZero found this defect 341 days ago.

F5 | 1209561

License is not operational after reboot and an error is logged in /var/log/ltm

Last update date:

5/2/2024

Affected products:

BIG-IP

BIG-IP TMOS

Affected releases:

15.1.4

15.1.4.1

15.1.5

15.1.5.1

15.1.6

15.1.6.1

15.1.7

15.1.8

15.1.8.1

15.1.8.2

Fixed releases:

17.1.0

15.1.9

Description:

Bug ID 1209561: License is not operational after reboot and an error is logged in /var/log/ltm ... Symptoms ... The below error will be logged on /var/log/ltm during the startup and the "Reboot Required" prompt may appear even after multiple reboots. ... mcpd[9528]: 01070608:0: License is not operational (expired or digital signature does not match contents). ... The license is not operational and the services may not run. ... Also, it may impact traffic. ... Workaround ... Ensure the mcpd daemon is running using the command "bigstart status mcp" in the BIG-IP shell and restart the chmand daemon using the command "bigstart restart chmand". ... [root@bigip1:Active:Standalone] ... Fix Information ... A communication issue occurred between the chmand and mcpd daemons while exchanging the platform information. ... The issue is fixed.

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