Operational Defect Database
BugZero found this defect 223 days ago.
Data sources
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F5 | 1366593
HTTPS monitors can fail when multiple bigd processes use the same netHSM
Last update date:
5/8/2024
Affected products:
BIG-IP
BIG-IP TMOS
Affected releases:
15.1.0
15.1.0.1
15.1.0.2
15.1.0.3
15.1.0.4
15.1.0.5
15.1.1
15.1.2
15.1.2.1
15.1.3
15.1.3.1
15.1.4
Fixed releases:
No fixed releases provided.
Description:
Bug ID 1366593: HTTPS monitors can fail when multiple bigd processes use the same netHSM ... Last Modified: May 08, 2024 ... Symptoms ... Monitors going down accompanied by netHSM FIPS errors in /var/log/ltm. Following is an example error: 01960005:3: netHSM: Shared memory error [Failed to fetch result]. ... Impact ... Intermittently seeing HTTPS monitors fail for brief periods, causing some pool members to briefly be marked down. ... Conditions ... HTTPS monitors having server_ssl profile that is storing a key in netHSM. ... Workaround ... Configure bigd to run in single process mode by running the following commands: tmsh modify sys db bigd.numprocs value 1 bigstart restart bigd ... Fix Information
