Operational Defect Database
BugZero found this defect 1388 days ago.
Data sources
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F5 | 422201
Delayed name resolution might stall VDI traffic processing
Last update date:
4/26/2024
Affected products:
BIG-IP
BIG-IP APM
Affected releases:
12.0.0
12.0.0 HF1
12.1.0 HF1
12.0.0 HF2
12.1.0 HF2
12.0.0 HF3
12.0.0 HF4
12.1.1 HF1
12.1.1 HF2
12.1.2 HF1
12.1.2 HF2
12.1.0
Fixed releases:
No fixed releases provided.
Description:
Severity: 3-Major ... Symptoms ... The issue is most noticeable for RDP connections, where RDP client might 'freeze', when other VDI client (including RDP) is trying to connect via APM. ... Impact ... RDP users experience freezes and disconnects. ... Conditions ... -- Several VDI clients are connecting via APM, when there are active RDP connections (native RDP or RDG). -- Name resolution of destinations for new VDI connections takes noticeable time (several seconds or more). -- The system does not have a lot of available CPU. ... Workaround ... You can use either of the following: -- Reduce name resolution delay. ... For example, try to use FQDNs instead of host names in VDI resources. -- Reconfigure VDI resources to use IP addresses. ... Fix Information
