Operational Defect Database

BugZero found this defect 1643 days ago.

F5 | 796605

GUI gives error when saving UCS or other operation takes more than 5 minutes

Last update date:

5/4/2024

Affected products:

BIG-IP

BIG-IP TMOS

Affected releases:

14.1.0

14.1.0.1

14.1.0.2

14.1.0.3

14.1.0.5

14.1.0.6

14.1.2

14.1.2.1

14.1.2.2

14.1.2.3

14.1.2.4

14.1.2.5

Fixed releases:

No fixed releases provided.

Description:

Bug ID 796605: GUI gives error when saving UCS or other operation takes more than 5 minutes ... Symptoms ... If an operation initiated by the GUI takes more than 5 minutes, httpd times out, causing the GUI to display an error with no indication that the operation is still continuing. ... Most often, this happens when saving UCS or during a cpcfg operation of a very large configuration. ... When: -- Activating a new boot location and selecting the 'Install Configuration' operation (System :: Software Management : Boot Locations). -- Generating a UCS archive (System :: Archives). ... If generating a UCS archive takes over 5 minutes, the Apache httpd process terminates the connection to the backend, presenting this error in the GUI: -- Internal Server Error -- The server encountered an internal error or misconfiguration and was unable to complete your request. -- Please contact the server administrator at support@f5.com to inform them of the time this error occurred, and the actions yo...

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