Operational Defect Database

BugZero found this defect 1493 days ago.

F5 | 899017

Windows Edge Client is stuck on 'Checking Client...' for endpoint check when my.policy has an .svg image resource and IE cache is cleared.

Last update date:

4/25/2024

Affected products:

APM-Clients

APM-Clients TMOS

Affected releases:

7.1.8

7.1.8.1

7.1.8.2

7.1.8.3

7.1.8.4

7.1.8.5

7.1.9

7.1.9.7

7.1.9.8

7.1.9.9

Fixed releases:

No fixed releases provided.

Description:

-- If endpoint checks are configured in the Access Policy, Edge Client's browser control window seems to be stuck, showing 'Checking Client...' as the status. -- In some cases, the browser window is not even shown. ... Edge Client's main window shows 'Connecting to server...' status, and until you minimize and restore the main window, the browser control window is not shown. -- When the browser control window restores, it shows 'Checking Client...' as the status. -- Once the resources (including the .svg) are cached, next time you connect, page resources are loaded from cache and the policy works fine. ... Impact ... -- Endpoint check does not get executed and policy does not move forward. -- You must close the browser control window to disconnect and connect again. ... Even then, this works only if caching is enabled in Internet Explorer. ... Conditions ... -- Client-side endpoint checks configured in the access policy -- The my.policy has .svg image resource. -- Microsoft Internet...

Additional Resources / Links

Share:

BugZero® Risk Score

What's this?

Coming soon

Status

New

Learn More

Search:

...