Operational Defect Database
BugZero found this defect 1361 days ago.
Data sources
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F5 | 932781
VPN fails to establish on Windows systems where 'Secure Boot' is enabled.
Last update date:
4/25/2024
Affected products:
APM-Clients
APM-Clients TMOS
Affected releases:
13.1.0
13.1.0.1
13.1.0.2
13.1.0.3
13.1.0.4
13.1.0.5
13.1.0.6
13.1.0.7
13.1.0.8
13.1.1
13.1.1.2
13.1.1.3
Fixed releases:
7.1.9.7
7.1.8.4
Description:
Symptoms ... VPN fails to connect. ... Impact ... End user clients cannot establish a VPN connection. ... Conditions ... -- 'Secure Boot' is enabled on Microsoft Windows systems. -- Running Windows 10. -- IP Filtering Engine is enables in the Network Access settings. -- Connecting to VPN. ... Workaround ... There are two workarounds for this issue: -- Disable 'Secure Boot' on Windows systems. ... Note: Some systems running Windows 10 have a feature called 'Secure Boot' enabled by default to ensure that client computers boot using only software trusted by the computer. -- Disable IP Filtering Engine setting in the Network Access settings. ... Fix Information ... None
