Operational Defect Database

BugZero found this defect 1343 days ago.

F5 | 942953

Keyboard locks during Windows Edge client logon when just a control button is pressed.

Last update date:

4/25/2024

Affected products:

APM-Clients

APM-Clients APM

Affected releases:

7.1.8.3

Fixed releases:

7.2.2

7.2.1.2

7.1.9.9

7.1.8.4

Description:

Bug ID 942953: Keyboard locks during Windows Edge client logon when just a control button is pressed. ... Last Modified: Apr 25, 2024 ... Using APM Edge client version 7210.2020.827.422-5307.0, users on Microsoft Windows cannot type in the login window. ... Impact ... The Edge Client user is unable to type anything until they press the CTRL button one more time. ... Conditions ... Workaround ... The APM end user must press the CTRL button a second time. ... Fix Information ... The issue is fixed by handling the CTRL key press events so the CTRL pressed status gets cleared up as soon as CTRL button is released. ... Behavior Change

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