Operational Defect Database
BugZero found this defect 1258 days ago.
Data sources
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F5 | 969597
Endpoint security fails in native Microsoft apps
Last update date:
5/9/2024
Affected products:
APM-Clients
APM-Clients APM
Affected releases:
7.1.8.4
7.1.8.5
7.1.9
7.1.9.7
7.1.9.8
7.1.9.9
7.2.1
7.2.1.1
7.2.1.2
7.2.1.3
7.2.1.4
7.2.1.5
Fixed releases:
No fixed releases provided.
Description:
Severity: 4-Minor ... Symptoms ... When using a native Microsoft application (i.e. Microsoft Word) to load an APM-protected endpoint, users get an error: 'Popups are blocked for this site' with F5 logo and with 2 options 'Download' or 'Skip Inspection'. ... Both options are not accessible/greyed out. ... Impact ... Endpoint inspection fails. ... Attempt the service to be opened using native MS app (for example, MS Word) -- Office 365 iApp deployed -- APM is configured as a SAML IDP for the Office365 portal. -- The portal is opened with a native MS app (for example, MS Word) ... Workaround ... Use a web browser to access the resource. ... Fix Information ... None
