Operational Defect Database
BugZero found this defect 2377 days ago.
Data sources
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Hewlett Packard Enterprise | a00036536en_us
Advisory: HPE Network Adapters - The Port Number of Wake-On-Lan (WOL) in the ROM-Based Setup Utility (RBSU) Does Not Match The Port Number of The PME Function Under a Windows Server Operating System
Last update date:
12/8/2023
Affected products:
Intel Adapters for HPE
Affected releases:
No affected releases provided.
Fixed releases:
No fixed releases provided.
Description:
Info
The Port number of Wake-On-Lan (WOL) in the ROM-Based Setup Utility (RBSU) does not match the port number of the Power Management Events (PME) function under a Windows Server operating system. When enabling the Wake-On-Lan (WOL) function of the HPE Ethernet 1Gb 4-port 366T Adapter in RBSU, WOL appears in port4. The PME function of HPE Ethernet 1Gb 4-port 366T Adapter under the Windows Server operating system when enabling Wake-On-Lan (WOL), is always found on port1 only (Network and Sharing Center > Network Connections.) NOTE: This is a minor cosmetic issue.
Scope
Any HPE ProLiant server configured with an HPE Ethernet Network Adapter and an Intel I350 chipset.
Resolution
This is a hardware limitation. If the Wake-On-Lan (WOL) function is needed, enable the WOL on port4 under RBSU and enable the PME feature on port1 in the Device Manager when using the Windows server OS. RECEIVE PROACTIVE UPDATES : Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively via e-mail through HPE Subscriber's Choice. Sign up for Subscriber's Choice at the following URL: Proactive Updates Subscription Form. NAVIGATION TIP : For hints on navigating HPE.com to locate the latest drivers, patches, and other support software downloads for ProLiant servers and Options, refer to the Navigation Tips document . SEARCH TIP : For hints on locating similar documents on HPE.com, refer to the Search Tips Document
