Operational Defect Database
BugZero found this defect 59 days ago.
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Hewlett Packard Enterprise | a00042325en_us
Advisory: (Revision) HPE ProLiant Gen10 Servers - Smart Update Manager Always Discovtrs Mellanox Network Adapter for Firmware Deployment When The iLO Interface is Used Even if the Network Adapters Have the Latest Firmware
Last update date:
3/22/2024
Affected products:
HPE Apollo InfiniBand EDR Adapter
HPE Ethernet 10/25Gb 2-port FLR-SFP28 MCX4121A-ACFT Adapter
HPE Ethernet 10/25Gb 2-port SFP28 MCX4121A-ACUT Adapter
HPE Ethernet 10Gb 2-port 546FLR-SFP+ Adapter
HPE Ethernet 10Gb 2-port 546SFP+ Adapter
HPE FDR InfiniBand Adapters
HPE QDR InfiniBand Adapters
HPE Synergy 6410C 25/50Gb Ethernet Adapter
Affected releases:
No affected releases provided.
Fixed releases:
No fixed releases provided.
Description:
Info
Document Version Release Date Details 2 March 22, 2024 The Resolution was updated with the firmware components that resolve this issue. 1 February 23, 2018 Original Document Release. On any HPE ProLiant Gen10 server configured with any of network adapters listed in the Scope section below, when the HPE Integrated Lights Out (iLO) IP address of the HPE ProLiant Gen10 server is added to the Smart Update Manager (SUM) during inventory, the network adapters always display to update the firmware even if the network adapters have the latest firmware. In the HPE Integrated Lights Out (iLO) and ROM-Based Setup Utility (RBSU), the network adapter firmware versions are displayed as zz.yy.xx.xx, whereas at the Operating System level, they are displayed as zz.yy.xxxx when queried using tools like “mstflint.” When SUM is configured to perform the firmware inventory using the HPE Integrated Lights-Out (iLO) interface, it displays the current firmware version of the Mellanox network adapter as zz.yy.xx.xx, which will always be a lower version compared to the version reported by the mstflint tool used in the firmware smart component (zz.yy.xxxx). As a result, Smart Update Manager (SUM) always selects the firmware smart component for deployment even if the firmware version is already at the same level. For example: HPE InfiniBand EDR/Ethernet 100Gb 2-port 840QSFP28 Adapter displays the firmware version as 12.21.10.00 in iLO and RBSU: However, the network adapter firmware version is displayed in the correct format at the Operating System level. Following the example: Run the command “ibstat” in the Operating System console to display the firmware version. iLO Rest displays firmware version as 12.21.10.10. When the iLO interface for firmware smart component deployment is used, Smart Update Manager (SUM) compares 12.21.1000 (detected by component self-discovery tool) against 12.21.10.00 (firmware version reported by iLO). Even though the firmware is already up-to-date, Smart Update Manager (SUM) concludes that the smart component has a higher firmware version number and always selects it for deployment. The version string reported in iLO/RBSU is returned by the device UEFI driver which is part of the network adapter firmware. This issue is caused by the Mellanox UEFI code returning the firmware version in incorrect format “zz.yy.xx.xx.”
Scope
Any HPE ProLiant Gen10 server configured with any of the following network adapters: HPE Apollo InfiniBand EDR 100Gb 2-port 841z Mezzanine Adapter HPE Ethernet 10/25Gb 2-port 640FLR-SFP28 Adapter HPE Ethernet 10/25Gb 2-port 640SFP28 Adapter HPE Ethernet 10Gb 2-port 546FLR-SFP+ Adapter HPE Ethernet 10Gb 2-port 546SFP+ Adapter HPE InfiniBand EDR 100Gb 1-port 841QSFP28 Adapter HPE InfiniBand EDR/Ethernet 100Gb 1-port 840QSFP28 Adapter HPE InfiniBand EDR/Ethernet 100Gb 2-port 840QSFP28 Adapter HPE InfiniBand EDR/Ethernet 100Gb 2-port 841QSFP28 Adapter HPE InfiniBand FDR 2-port 545FLR-QSFP Adapter HPE InfiniBand FDR 2-port 545M Adapter HPE InfiniBand FDR 2-port 545QSFP Adapter HPE InfiniBand FDR/EN 10/40Gb Dual Port 544M Adapter HPE InfiniBand FDR/Ethernet 10/40Gb 2-port 544FLR-QSFP Adapter HPE InfiniBand FDR/Ethernet 10/40Gb 2-port 544QSFP Adapter HPE InfiniBand FDR/Ethernet 10Gb/40Gb 2-port 544+A8L Adapter HPE InfiniBand FDR/Ethernet 10Gb/40Gb 2-port 544+FLR-QSFP Adapter HPE InfiniBand FDR/Ethernet 10Gb/40Gb 2-port 544+M Adapter HPE InfiniBand FDR/Ethernet 10Gb/40Gb 2-port 544+QSFP Adapter HPE InfiniBand QDR/EN 10Gb Dual Port 544M Adapter HPE InfiniBand QDR/Ethernet 10Gb 2-port 544+FLR-QSFP Adapter HPE InfiniBand QDR/Ethernet 10Gb 2-port 544+M Adapter HPE InfiniBand QDR/Ethernet 10Gb 2-port 544FLR-QSFP Adapter HPE Synergy 6410C 25/50Gb Ethernet Adapter HPE Apollo InfiniBand EDR 100Gb 2-port 840z Mezzanine FIO Adapter
Resolution
This issue is affected by HPE ProLiant Gen10 servers configured with the network adapters listed in the Scope section under certain circumstances as explained in the Description section. The firmware smart components are part of SPP version SPP2019031.2019_0425.6 and are provided below for download. Component Download Linux : Online Firmware Upgrade Utility (Linux x86_64) for HPE Mellanox Ethernet only adapters version 1.0.9(A) (or later) firmware-hca-mellanox-vpi-eth-ib-1.0.7-1.1.x86_64.compsig firmware-hca-mellanox-vpi-eth-ib-1.0.7-1.1.x86_64.rpm firmware-hca-mellanox-vpi-connectx4-1.0.5-1.1.x86_64.compsig firmware-hca-mellanox-vpi-connectx4-1.0.5-1.1.x86_64.rpm firmware-nic-mellanox-ib-cx4-cx5-1.0.3-1.1.x86_64.compsig firmware-nic-mellanox-ib-cx4-cx5-1.0.3-1.1.x86_64.rpm Windows: Online Firmware Upgrade Utility (Windows x64) for HPE Mellanox Ethernet only adapters version 1.0.0.9(A) (or later) cp038714.compsig cp038714.exe cp036747.compsig cp036747.exe cp036743.compsig cp036743.exe VMware ESXI60 : Online Firmware Upgrade Utility (ESXi 6.0) for HPE Mellanox Ethernet only adapters version 1.0.9(A) (or later) CP036871.compsig CP036871.zip CP036745.compsig CP036745.zip ESXI65 : Online Firmware Upgrade Utility (ESXi 6.5) for HPE Mellanox Ethernet only adapters version 1.0.4(A) (or later) CP036746.compsig CP036746.zip CP036870.compsig CP036870.zip ESXI67 : Online Firmware Upgrade Utility (ESXi 6.7) for HPE Mellanox Ethernet only adapters version 1.0.0(A) (or later) CP035249.compsig CP035249.zip CP035862.compsig CP035862.zip As a workaround, when the iLO interface for firmware smart component deployment is used, compare the Mellanox adapter firmware version with the firmware version reported by the smart component, and manually de-select the component if the firmware version found is the same but reported in an incorrect format as shown in the examples above. RECEIVE PROACTIVE UPDATES : Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively in your e-mail through HPE Support Alerts. Sign up for Support Alerts at the following URL: HPE Email Preference Center NAVIGATION TIP : For hints on navigating HPE.com to locate the latest drivers, patches and other support software downloads, refer to the Navigation Tips document. SEARCH TIP : For hints on locating similar documents on HPE.com, refer to the Search Tips document.
