Operational Defect Database
BugZero found this defect 1613 days ago.
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Hewlett Packard Enterprise | a00094381en_us
Advisory: HPE Network Adapters - Unsupported Mellanox RoCE Driver User Space Library RPM Is Listed In The Installation Of Certain HPE Mellanox-Based Network Adapters
Last update date:
12/8/2023
Affected products:
HPE Ethernet Adapters
Mellanox Adapters for HPE
Affected releases:
No affected releases provided.
Fixed releases:
No fixed releases provided.
Description:
Info
The HPE Mellanox-Based network adapters listed in the Scope section below, are not officially supported by the Mellanox drivers included in Service Pack for ProLiant (SPP) Version 2019.12.0 (or later). For these network adapters, only firmware smart components are supported via the Service Pack for ProLiant (SPP) Version 2019.12.0 (or later). However, the Mellanox RoCE driver User space library RPM (mlnx-ofa_kernel-4.x) is still listed for installation during Smart Update Manager (SUM) deployment:
Scope
Any HPE server running Red Hat Enterprise Linux 7, Red Hat Enterprise Linux 8, SUSE Linux Enterprise Server 12 or SUSE Linux Enterprise Server 15, and configured with any of the following HPE Mellanox-based network adapters: HPE Ethernet 10/25Gb 2-port SFP28 MCX512F-ACHT Adapter (P13188-B21) HPE Ethernet 10/25Gb 2-port SFP28 MCX562A-ACAI OCP3 Adapter (P10112-B21) HPE Ethernet 100Gb 2-port QSFP28 MCX516A-CCHT Adapter (P21927-B21) HPE Ethernet 10Gb 2-port SFP+ MCX4121A-XCHT Adapter (P21930-B21) HPE Ethernet 10Gb 2-port SFP+ MCX4621A-ACAB OCP3 Adapter (P11341-B21)
Resolution
This is a known issue for these network adapters. As a workaround, perform the following steps: De-select the Mellanox RoCE driver Userspace library RPM (mlnx-ofa_kernel-4.x) Select only the firmware smart component for installation. Download and install the drivers directly from the Official Mellanox website: Mellanox EN Driver for Linux RECEIVE PROACTIVE UPDATES : Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively via e-mail through HPE Subscriber's Choice. Sign up for Subscriber's Choice at the following URL: Proactive Updates Subscription Form. NAVIGATION TIP : For hints on navigating HPE.com to locate the latest drivers, patches, and other support software downloads for ProLiant servers and Options, refer to the Navigation Tips document . SEARCH TIP : For hints on locating similar documents on HPE.com, refer to the Search Tips Document .
