Operational Defect Database
BugZero found this defect 1476 days ago.
Data sources
All data on this page is proprietary to BugZero® or gathered from public sources
Hewlett Packard Enterprise | a00099371en_us
Advisory: HPE ProLiant DL360 or ProLiant DL380 Gen10 - Systems Running in Legacy Boot Mode May Not Be Able to Boot Into a PXE Environment
Last update date:
3/14/2024
Affected products:
HPE Ethernet 10Gb 2-port SFP+ QL41401-A2G Adapter
HPE Special Ethernet Adapters
HPE ProLiant DL360 Gen10 server
HPE ProLiant DL380 Gen10 server
Affected releases:
No affected releases provided.
Fixed releases:
No fixed releases provided.
Description:
Info
On any HPE ProLiant DL360 or ProLiant DL380 Gen10 server configured with any of the network adapters mentioned in the Scope section below and configured as a primary adapter in Legacy Boot Mode, the system may not be able boot into the PXE environment because the PXE option is not displayed in the BIOS/Platform Configuration (RBSU) menu.
Scope
HPE ProLiant DL360 Gen10 Networking Choice (NC), or HPE ProLiant DL380 Gen10 Networking Choice (NC) model servers configured with any of the following HPE Network Adapters as a primary adapter: HPE Ethernet 10Gb 2-port 535T Adapter (813661-B21) HPE Ethernet 10/25Gb 2-port 631SFP28 Adapter (817718-B21) HPE Ethernet 10/25Gb 2-port 661SFP28 Adapter (870825-B21) HPE Ethernet 10Gb 2-port 524SFP+ Adapter (P08446-B21) HPE Ethernet 100/50/40Gb 1-port 842QSFP28 SPL Adapter (P21383-B21) Note: These adapters do not support PXE boot under Legacy mode.
Resolution
Either of the following methods will allow the server to boot into the PXE environment: Use UEFI Boot Mode to boot into a PXE environment. Note: A Legacy OS image is NOT supported in this case. OR Set a network adapter that is not listed in the Scope section as the primary network adapter to boot into the PXE environment. RECEIVE PROACTIVE UPDATES : Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively via e-mail through HPE Subscriber's Choice. Sign up for Subscriber's Choice at the following URL: Proactive Updates Subscription Form. NAVIGATION TIP : For hints on navigating HPE.com to locate the latest drivers, patches, and other support software downloads for HPE systems and Options, refer to the Navigation Tips document . SEARCH TIP : For hints on locating similar documents on HPE.com, refer to the Search Tips Document .
