Operational Defect Database
BugZero found this defect 1361 days ago.
Data sources
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Hewlett Packard Enterprise | a00105170en_us
Advisory: HPE Network Adapters - Pensando DSP DSC-2510/25G 2p SFP28 Card Firmware Smart Component Cannot Perform a Firmware Downgrade After an Update to Firmware 1.12.0
Last update date:
2/29/2024
Affected products:
Pensando Offerings
HPE Edgeline EL8000 Converged Edge System
HPE ProLiant DL325 Gen10 server
HPE ProLiant DL360 Gen10 server
HPE ProLiant DL380 Gen10 server
HPE ProLiant DL385 Gen10 Plus server
HPE ProLiant DL385 Gen10 server
HPE ProLiant DL560 Gen10 server
HPE ProLiant DL580 Gen10 server
HPE ProLiant XL450 Gen10 Server
HPE ProLiant e910 Server Blade
HPE ProLiant e910t Server Blade
Affected releases:
No affected releases provided.
Fixed releases:
No fixed releases provided.
Description:
Info
On any of the HPE Gen10 systems mentioned in the Scope section below configured with a Pensando DSP DSC-2510/25G 2p SFP28 network card, after updating the card firmware to version 1.12.0 with the smart component "Pensando DSP DSC-25 10/25G 2p SFP28 Card Online Firmware Upgrade Utility for Linux x86_64 version 1.12.0-E," it is not possible to downgrade to the previous version 1.8.0 with smart component "Pensando DSP DSC-25 10/25G 2p SFP28 Card Online Firmware Upgrade Utility for Linux x86_64 version 1.8.0-E." Once the firmware is updated to version 1.12.0, if a firmware downgrade is attempted, the utility will show an incorrect firmware version (0.0.0), preventing it from being able to perform the downgrade:
Scope
The following HPE Gen10 or Gen10 Plus systems configured with a Pensando DSP DSC-2510/25G 2p SFP28 card: HPE ProLiant DL580 Gen10 Server HPE ProLiant DL560 Gen10 Server HPE ProLiant DL385 Gen10 Plus Server HPE ProLiant DL385 Gen10 Server HPE ProLiant DL380 Gen10 Server HPE ProLiant DL360 Gen10 Server HPE ProLiant DL325 Gen10 Server HPE ProLiant XL450 Gen10 Server HPE Apollo 4510 System HPE Apollo 4200 Gen10 Server HPE ProLiant e910t Server Blade HPE ProLiant e910 Server Blade HPE Edgeline EL8000 Converged Edge System
Resolution
As workaround, go to the Pensando Downloads web site and follow the steps below to downgrade the firmware: 1. Extract the firmware image from the HPE Smart Component. Then, put the firmware image and penctl in the same folder. 2. Get the PCI bus info of the management device. 3. Set management IP() ifconfig interface 169.254.&bus.2/24 export NAPLES_URL=http://169.254.$bus.1 4. Use penctl to update the firmware: ./penctl.linux system firmware-install -f Firmware.tar Refer to the following image for an example: Disclaimer: The link above will take you outside the HPE website. HPE is not responsible for content outside of its domain. RECEIVE PROACTIVE UPDATES : Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively in your e-mail through HPE Subscriber's Choice. Sign up for Subscriber's Choice at the following URL: Proactive Updates Subscription Form. NAVIGATION TIP: For hints on navigating HPE.com to locate the latest drivers, patches and other support software downloads to servers and options, refer to the Navigation Tips document. SEARCH TIP: For hints on locating similar documents on HPE.com, refer to the Search Tips document.
