Operational Defect Database
BugZero found this defect 47 days ago.
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Hewlett Packard Enterprise | a00106709en_us
Advisory: (Revision) HPE Uninterruptible Power System (UPS) - Unable to Enter a Hostname With a Digit (Number) as the First Character
Last update date:
4/3/2024
Affected products:
HPE Line Interactive Rack/Tower Uninterruptible Power Systems
Affected releases:
No affected releases provided.
Fixed releases:
No fixed releases provided.
Description:
Info
Document Version Release Date Details 2 April 3, 2024 The Resolution was updated with the firmware that resolves this issue. 1 October 7, 2020 Original Document Release. When performing a network setup for an HPE Uninterruptible Power System (UPS) module under Settings->Network->Domain->More->Hostname, an issue can be experienced when a digit (number) is used in the first position. For example, the combination UPS+MAC works correctly, but the combination 1ups+MAC cannot be saved because the button is grayed out. The official documentation indicates that for the hostname, the maximum possible parameters are 128, but does not indicate what the standard hostname naming convention should be. This condition has been observed with Internet Explorer (IE), Firefox, and Google Chrome.
Scope
Any HPE Uninterruptible Power System (UPS) with a network card using a Fully Qualified Domain Name (FQDN). Note: This issue was reported on an HPE UPS 6000 with an HPE Single Phase 1Gb UPS Network Management Module (Q1C17A): HPE G2 R6000/60309 3-wire 32A/230V Outlets (4) C13 (4) C19 (1) IEC 32A/3U Rackmount INTL UPS (Q7G11A)
Resolution
This issue is resolved in HPE Single Phase 1Gb UPS with Network Management Module (Q1C17A) Firmware Version 2.2.11 (or later) . Workaround Do not use a digit in the first position of the hostname. The hostname is the domain server name. Note: The use of a digit in the first position of the host name is an industry standard that has been allowed since 2014 per networking naming conventions. RECEIVE PROACTIVE UPDATES : Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively via e-mail through HPE Subscriber's Choice. Sign up for Subscriber's Choice at the following URL: Proactive Updates Subscription Form. NAVIGATION TIP : For hints on navigating HPE.com to locate the latest drivers, patches, and other support software downloads for ProLiant servers and Options, refer to the Navigation Tips document . SEARCH TIP : For hints on locating similar documents on HPE.com, refer to the Search Tips Document .
