Operational Defect Database
BugZero found this defect 26 days ago.
Data sources
All data on this page is proprietary to BugZero® or gathered from public sources
Hewlett Packard Enterprise | a00119695en_us
Advisory: VMware - Virtual NIC is Not Enabled After a New Fresh Installation of VMware ESXi 7.0 U2 / ESXi 7.0 U3 Using the Virtual Media URL Option of HPE iLO5 GUI
Last update date:
4/24/2024
Affected products:
HPE Synergy 480 Gen10 Compute Module
HPE Synergy 660 Gen10 Compute Module
Affected releases:
No affected releases provided.
Fixed releases:
No fixed releases provided.
Description:
Info
After performing a new fresh installation of VMware ESXi 7.0 U2 or VMware ESXi 7.0 U3 using the Virtual Media URL option of HPE iLO 5 GUI, the virtual NIC interface is not enabled in the VMware ESXi OS even though the virtual NIC interface is marked as enabled on the iLO GUI display. NOTE : VMware ESXi 7.0 image is the HPE Custom image version of VMware ESXi 7.0.U2/U3. When using the command esxcli network nic list to list the network adapters in the system, the virtual NIC (vsub0) will not be displayed in the results of the command. The following example shows the Operating System does not detect and display the virtual NIC. (Notice that the "vusb0" is not displayed in the list of network adapters on the system.)
Scope
Either of the following HPE Synergy Compute Modules running VMware ESXi 7.0 U2 / 7.0 U3: HPE Synergy 480 Gen10 Compute Module HPE Synergy 660 Gen10 Compute Module
Resolution
This issue is resolved in HPE Integrated Lights-Out 5 firmware Version 2.72 (or later) on the Gen10 server. Download Gen10 Service Pack for ProLiant Version 2023.09.00.00 (or later) HPE Synergy Service Pack Version SY-2024.01.02 (or later) Workaround Perform either of the following: Workaround 1: Install the Operating Systems image thru the "local *.iso file" option of the CD/DVD OR Workaround 2: After the installation of the Operating System via the Virtual Media URL option of the CD/DVD, perform the following steps: Reset iLO via the Reset iLO button on the Diagnostics page of the iLO GUI. After the iLO has been reset, verify that the "vusb0" NIC is now available by checking the NIC list again: The "vusb0" is now in the list of network adapters. To fully enable the virtual NIC interface on the server, disable the virtual NIC interface using the following vnic enablement command: /etc/init.d/vnicen.sh stop Enable the virtual NIC interface using the following vnic enablement command: /etc/init.d/vnicen.sh start 3. Verify if the interface is up and functioning by performing a ping on the IP address 16.1.15.1. NOTE : The script, /etc/init.d/vnicen.sh is provided with the HPE Custom image version of VMware ESXi 7.0. Revision History Document Version Release Date Details 2 April 24, 2024 The Resolution was updated with the firmware that resolves this issue. 1 November 19, 2021 Original Document Release. RECEIVE PROACTIVE UPDATES : Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively in your e-mail through HPE Support Alerts. Sign up for Support Alerts at the following URL: Proactive Updates Subscription Form. NAVIGATION TIP: For hints on navigating HPE.com to locate the latest drivers, patches and other support software downloads, refer to the Navigation Tips document. SEARCH TIP: For hints on locating similar documents on HPE.com, refer to the Search Tips document.
