Operational Defect Database
BugZero found this defect 7 days ago.
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Hewlett Packard Enterprise | a00128934en_us
Advisory: HPE ProLiant Gen11 Servers - Intel Virtual RAID on CPU (VROC) NVMe Redfish Storage Management May Not Function
Last update date:
5/13/2024
Affected products:
HPE Alletra Storage Server 4110
HPE Alletra Storage Server 4120
HPE ProLiant DL320 Gen11
HPE ProLiant DL360 Gen11
HPE ProLiant DL380 Gen11
HPE ProLiant DL380a Gen11
HPE Synergy 480 Gen11 Compute Module
Affected releases:
No affected releases provided.
Fixed releases:
No fixed releases provided.
Description:
Info
On HPE ProLiant Gen11 servers, Intel VROC (NVMe) Redfish storage management may not function under the following conditions: Using Intel VROC (SATA) Using an operating system that does not support Redfish management Using any Linux operating system with Secure Boot enabled Note : Intel VROC (NVMe) Redfish storage management refers to the GET, POST, PATCH, and DELETE along with Events that are hosted by the Intel VROC (NVMe) drivers thru the HPE Integrated Lights-Out 6 (iLO 6) Redfish API using a DMTF technology known as PLDM for Redfish Device Enablement.
Scope
Any HPE G11 Intel-based server configured with Intel VROC (NVMe). Intel VROC (NVMe) supports Redfish storage management with the following operating systems: UEFI The OS supported list ( Intel document link ) for platforms with Gen4/Gen5 Intel® Xeon® Scalable Processors using VMD 3.0 and those OS the OOB agent is available (Refer to G11 VROC UG for RDE support) Note : Other operating systems (including ESXi) and Secure Boot settings support Intel VROC (NVMe) but without Intel VROC Redfish storage management. Under these conditions, HPE iLO6 will host a read-only Redfish storage management that represents only the NVMe drives and not the RAID volumes. When VROC RDE does not function, Intel VROC controller and associated RDE data will not be displaued in the iLO Storage tab and AHS. And the “Intel VMD Controller” status may display as “Unknown”.
Resolution
As a workaround, perform any of the following: Use the Intel VROC (NVMe) Redfish storage management while the server is running (pre-boot) UEFI Use an operating system and secure boot setting that supports Intel VROC (NVMe) Redfish storage management Use the read-only iLO 6 Redfish storage management This advisory will be updated when additional information is available. Disclaimer: One or more of the links above will take you outside the HPE website. HPE is not responsible for content outside of its domain. Document Version Release Date Details 6 May 13, 2024 Added any HPE G11 Intel-based server configured with Intel VROC (NVMe) as affected and updated operating systems affected. Added information about VROC RDE. 5 November 1, 2023 Added VROC 8.2 as affected and updated operating systems affected. 4 June 28, 2023 Updated operating systems affected and systems affected. 3 June 2, 2023 Updated operating systems affected and workarounds in Resolution. 2 May 16, 2023 Added Ubuntu 22.04, Uuntu 22.04.1, SUSE Linux Enterprise Server 15 SP 5, and Red Hat Enterprise Linux 8.x as affected Operating Systems. 1 December 16, 2022 Original Document Release. RECEIVE PROACTIVE UPDATES : Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively in your e-mail through HPE Support Alerts. Sign up for Support Alerts at the following URL: HPE Email Preference Center NAVIGATION TIP: For hints on navigating HPE.com to locate the latest drivers, patches and other support software downloads, refer to the Navigation Tips document. SEARCH TIP: For hints on locating similar documents on HPE.com, refer to the Search Tips document.
