Operational Defect Database
BugZero found this defect 76 days ago.
Data sources
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Hewlett Packard Enterprise | a00129300en_us
Advisory: (Revision) HPE Compute SR Gen10/Gen10 Plus/Gen11 Controllers - Controllers On HPE ProLiant AMD Servers Do Not Support Microsoft Secured-Core And AMD DMA Remapping (DMAr)
Last update date:
3/5/2024
Affected products:
HPE SR Gen10 Plus Controllers
Affected releases:
No affected releases provided.
Fixed releases:
No fixed releases provided.
Description:
Info
Document Version Release Date Details 3 March 5, 2024 Updated the document to include Gen11 controllers 2 September 12, 2023 Updated the Resolution section with the controller firmware versions that contain the fix 1 February 8, 2023 Original Document Release HPE Compute SR Gen10 Controllers (firmware version 5.61 and earlier) and Gen10 Plus/Gen11 Controllers (firmware version 03.01.17.056 and earlier) attached to AMD servers do not currently support the Microsoft Secured-core and AMD DMA Remapping (DMAr) feature. Enabling Microsoft Secured-core or the AMD DMAr feature in the ROM-Based Setup Utility (RBSU) results in unexpected behavior such as a Red Screen of Death (RSOD), lost controller, or attached drives missing from configuration. Below is an example of the settings in the RBSU AMD Remapping. Disabled is the default setting; do not choose Enabled: Below is an example of the settings in the ROM Based Setup Utility (RBSU) Microsoft Secured-core Support. Disabled is the default setting; do not choose Enabled:
Scope
This issue affects HPE Compute SR Gen10/Gen10 Plus/Gen11 Controllers attached to all AMD servers.
Resolution
This issue is resolved in the following HPE Compute SR Controller firmware releases: HPE Compute SR Gen10: 6.22 HPE Compute SR Gen10 Plus: 3.01.23.072 HPE Compute SR Gen11: 3.01.23.072 As a workaround, when HPE Compute SR Controllers are attached to any AMD server, NEVER enable AMD DMA Remapping or Microsoft Secured-core support in the RBSU configuration. If the Microsoft Secured-core or AMD DMA Remapping is enabled, resulting in the unexpected behavior, power-off the system, and then reset the RBSU settings through the iLO. Click Web page > Information > Diagnostics > Reset Default System Settings: RECEIVE PROACTIVE UPDATES : Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively in your e-mail through HPE Support Alerts. Sign up for Support Alerts at the following URL: HPE Email Preference Center
