Operational Defect Database

BugZero found this defect 234 days ago.

Hewlett Packard Enterprise | a00130838en_us

Notice: (Revision) HPE MSA Storage - Product Firmware, Software Definitions, and Support Policy

Last update date:

2/26/2024

Affected products:

HPE MSA 1040 SAN Storage

HPE MSA 1050 SAN Storage

HPE MSA 1060 Storage

HPE MSA 2040 SAN Storage

HPE MSA 2042 SAN Storage

HPE MSA 2050 SAN Storage

HPE MSA 2052 SAN Storage

HPE MSA 2060 Storage

HPE MSA 2062 Storage

HPE P2000 G3 MSA Array Systems

Affected releases:

No affected releases provided.

Fixed releases:

No fixed releases provided.

Description:

Info

Document Version Release Date Details 18 September 29, 2023 Added IN210R004 and moved IN110R001 to Inactive, both in the MSA2060/1060 table 17 June 14, 2023 Moved HPE MSA 2040/1040 to EOSL status, edited the Active/Inactive statements to reflect EOSL for HPE MSA 2040/1040, and reversed the entries in all of the tables so that the most current firmware versions are listed first 16 April 12, 2023 Added IN110P002 to HPE MSA 2060 Storage and HPE MSA 1060 Storage, moved IN100P003 to Inactive in HPE MSA 2060 Storage and HPE MSA 1060 Storage. Fixed a line in HPE MSA2000 FC G1 Modular Smart storage version information, and changed older product names back to "HP", since they are not "HPE"-known products 15 March 15, 2023 Created a new document due to publishing issues. This document supercedes document c04650693 14 November 14, 2022 Added VL270P008 firmware to MSA2050 table and moved VL270P004 to Inactive. Also added VE270P008 firmware to MSA1050 and moved VE270P004 to Inactive 13 July 1, 2022 Added VL270P007 and VE270P007 to MSA2050 and MSA1050 tables and moved VL270P003-1 and VE270P003-1 to Inactive with date 12 February 4, 2022 Added firmware IN110P001 to MSA G6 arrays 11 January 21, 2022 Updated the HPE P2000 G3 to EOSL status, and modified the Active* and Active# statements. Also updated G3 to EOSL status 10 September 8, 2021 Changed MSA 2050/1050 EOL status (added * to versions to indicate EOL) and modified EOL details in the bottom Active* statement and recommended now just to purchase G6 9 July 16, 2021 Added IN110R001 to MSA G6 arrays and added IN100P001 and IN100R003 to Inactive firmware 8 March 10, 2021 Added IN100P003 to G6 HPE MSA arrays 7 November 19, 2020 Added VL270P005 and VE270P005 to active firmware, added IN100P001 to MSA 2060/1060 active firmware, added the MSA health check section, added MSA Notification best practice for all Active versions of MSA (except P2000), and added MSA 2060/1060 to recommended upgrades at end of document 6 October 13, 2020 Added an HPE MSA 2060 and MSA 1060 firmware table for the new G6 array 5 August 14, 2020 Modified MSA 2050/1050 Active/Inactive versions due to new Vx270P004 release, and modified MSA 2050/1050 Active release firmware to Inactive 4 March 23, 2020 Added info on End of Support Life products, added MSA 2050/1050 firmware versions, added new MSA 2040 firmware, modified the Active firmware versions for MSA P2000 G3, MSA 2040, and MSA 2050, and broken out the Active on currently supported products and End of Support Life products (for example, Active* and Active#) 3 June 20, 2016 Inline edit 2 June 20, 2016 General content update 1 April 24, 2015 Original Document Release As previously announced on June 15, 2007, HPE Storage has implemented firmware, software, and associated driver support definitions and Support Policy for all HPE Storage platforms. These new definitions classify code as Active, Inactive, and Controlled. Detailed descriptions and support implications for these terms are in the HPE ​MSA ​Storage ​- ​Product ​Firmware, ​Software ​Definitions, ​and ​Support ​Policy document, referenced below. HPE recommends customers stay on active versions of firmware and software. If systems are running inactive code, customers face increased risk due to exposure to known (and unknown) issues. Should customers experience issues while running inactive code, HPE Services will work with the customer to upgrade to an active version of firmware and software. Prior to the upgrade, HPE Services will attempt to confirm the likelihood of the issue being resolved, based on symptoms matching known issues. Use of the HPE Storage engineering elevation processes will be restricted until affected systems are updated to active code. NOTE : More than one version of code can be considered active at any given time. HPE recommends customers stay on active versions of code.

Scope

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Resolution

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