Operational Defect Database
BugZero found this defect 20 days ago.
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Hewlett Packard Enterprise | a00131611en_us
Advisory: HPE OneView 8.20 - HPE Synergy 5830C 32Gb Fibre Channel Host Bus Adapter Loses Connection to the Boot LUN After the Server Profile is Assigned
Last update date:
5/1/2024
Affected products:
HPE Synergy 480 Gen11 Compute Module
Affected releases:
No affected releases provided.
Fixed releases:
No fixed releases provided.
Description:
Info
On HPE Synergy 480 Gen11 Compute Modules configured with an HPE Synergy 5830c 32Gb Fibre Channel Host Bus Adapter, when applying a server profile with a bootable FC connection, the configured boot LUN will not appear on the host. The following error message will be seen in HPE OneView: As a result, any customer that configures an HPE OneView server profile with an FC boot LUN connection will not be able to boot from the configured FC storage using the HPE Synergy 5830c FC HBA. Starting with HPE OneView 8.2, there is a change on the backend on how HPE OneView handles server profile assignments. This change is causing an issue on the HPE Synergy 5830c Fibre Channel HBA.
Scope
This advisory applies to HPE Synergy 480 Gen11 Compute Modules configured with HPE Synergy 5830c 32Gb Fibre Channel Host Bus Adapters.
Resolution
This issue is fixed in HPE OneView 8.30 or later. Any of the following workaround options can be implemented: Option 1 Shut down the compute module. Go to iLO > Diagnostics > Show System Diagnostics > Restore Default Manufacturing Settings. Power off the server and re-apply the server profile. Below is a screenshot of the re-apply option in the server profile of HPE OneView: Option 2 Power on the server. Enter the RBSU by pressing F9 during POST. Restore defaults in the System default options > Restore Default Manufacturing setting. Power off the server and reapply the server profile. Option 3 Manually scan FC targets. Assign the newly discovered World Wide Name (WWN) to the WWN Datastore Setup menu of the HPE Synergy 5830c FC HBA. Revision History Document Version Release Date Details 2 April 30, 2024 Updated the Resolution section with HPE OneView 8.30 or later, which contains the fix 1 April 20, 2023 Original Document Release RECEIVE PROACTIVE UPDATES : Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively in your e-mail through HPE Support Alerts. Sign up for Support Alerts at the following URL: HPE Email Preference Center NAVIGATION TIP: For hints on navigating HPE.com to locate the latest drivers, patches and other support software downloads, refer to the Navigation Tips document. SEARCH TIP: For hints on locating similar documents on HPE.com, refer to the Search Tips document.
