Operational Defect Database
BugZero found this defect 21 days ago.
Data sources
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Hewlett Packard Enterprise | a00132191en_us
Advisory: HPE Virtual Connect SE 40Gb F8 Module for Synergy - Downlink Port Link Aggregation Groups (LAGs) May Disappear From HPE OneView After a Complete Power-Cycle Of the Entire Synergy Frame
Last update date:
4/29/2024
Affected products:
HPE Virtual Connect SE 40Gb F8 Module for Synergy
Affected releases:
No affected releases provided.
Fixed releases:
No fixed releases provided.
Description:
Info
For any HPE Virtual Connect SE 40Gb F8 modules for Synergy configured in a Redundant or Highly Available Logical Interconnect, in extremely rare instances, both ports of the downlink LAG associated with a compute module may disappear from OneView, after a complete power-cycle (power off and then power on) of the entire Synergy Frame. When this issue occurs, OneView will display an alert similar to the following: "An error has occurred on connection <connection #>. Interconnect <serial number>, interconnect <bay #> port <port #> sub-port <sub-port ID> is not an active member of the link aggregation group LAG<LAG #>."
Scope
In the scenario described above, any HPE Virtual Connect SE 40Gb F8 modules for Synergy running any firmware version.
Resolution
If this issue has already occurred, perform the following steps: Power off the affected compute module. Remove and re-assign the Server Profile. Power on the affected compute module. Revision History Document Version Release Date Details 2 April 29, 2024 The Resolution section has been updated with additional information. 1 May 22, 2023 Original Document Release. RECEIVE PROACTIVE UPDATES : Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively in your e-mail through HPE Support Alerts. Sign up for Support Alerts at the following URL: HPE Email Preference Center NAVIGATION TIP: For hints on navigating HPE.com to locate the latest drivers, patches and other support software downloads, refer to the Navigation Tips document. SEARCH TIP: For hints on locating similar documents on HPE.com, refer to the Search Tips document.
