Operational Defect Database
BugZero found this defect 21 days ago.
Data sources
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Hewlett Packard Enterprise | a00132194en_us
Advisory: HPE Virtual Connect SE 40Gb F8 Module for Synergy - Uplink Port(s) May Experience a Link Down After a Complete Power-Cycle Of the Entire Synergy Frame
Last update date:
4/29/2024
Affected products:
HPE Virtual Connect SE 40Gb F8 Module for Synergy
Affected releases:
No affected releases provided.
Fixed releases:
No fixed releases provided.
Description:
Info
For any HPE Virtual Connect SE 40Gb F8 modules for Synergy configured in a Redundant or Highly Available Logical Interconnect, in rare instances, one (or more) uplink ports may experience a link down after a complete power-cycle (power off and then power on) of the entire Synergy Frame. When this issue occurs, HPE OneView will display an alert similar to the following: "For uplink set <port name>, uplink ports <Frame serial number>, interconnect <port name> are non-operational" This issue has been observed with the cables/transceivers shown below; however, this issue may occur with any supported cables/transceivers. JG328A - HPE FlexNetwork X240 40G QSFP+ QSFP+ 5m Direct Attach Copper Cable 720202-B21 - HPE BladeSystem c-Class 40G QSFP+ to QSFP+ 5m Direct Attach Copper Cable For a list of supported cables/transceivers, refer to the following link: HPE Virtual Connect SE 40Gb F8 Module for HPE Synergy QuickSpecs
Scope
In the scenario described above, any HPE Virtual Connect SE 40Gb F8 modules for Synergy running any firmware version.
Resolution
If this issue has already occurred, perform either of the following: Remove and re-insert the cable/transceiver on the affected Virtual Connect module port. OR Disable and re-enable the affected uplink port from OneView. Revision History Document Version Release Date Details 2 April 29, 2024 The Resolution section has been updated with additional information. 1 May 22, 2023 Original Document Release. RECEIVE PROACTIVE UPDATES : Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively in your e-mail through HPE Support Alerts. Sign up for Support Alerts at the following URL: HPE Email Preference Center NAVIGATION TIP: For hints on navigating HPE.com to locate the latest drivers, patches and other support software downloads, refer to the Navigation Tips document. SEARCH TIP: For hints on locating similar documents on HPE.com, refer to the Search Tips document.
