Operational Defect Database
BugZero found this defect 139 days ago.
Data sources
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Hewlett Packard Enterprise | a00133091en_us
Advisory: (Revision) HPE MR Gen10 Plus/Gen11 Tri-Mode Controllers - HPE Integrated Lights-Out (iLO) May Lose Track of Storage Devices When a Gen10 Plus/Gen11 System is Running VMware With Devices Connected to HPE MR Controllers in Passthrough Mode
Last update date:
1/10/2024
Affected products:
HPE ProLiant DL320 Gen11
HPE ProLiant DL325 Gen10 Plus v2 server
HPE ProLiant DL325 Gen11
HPE ProLiant DL345 Gen10 Plus server
HPE ProLiant DL345 Gen11
HPE ProLiant DL360 Gen10 Plus server
HPE ProLiant DL360 Gen10 server
HPE ProLiant DL360 Gen11
HPE ProLiant DL365 Gen10 Plus server
HPE ProLiant DL365 Gen11
HPE ProLiant DL380 Gen10 Plus server
HPE ProLiant DL380 Gen10 server
Affected releases:
No affected releases provided.
Fixed releases:
No fixed releases provided.
Description:
Info
Document Version Release Date Details 2 January 2, 2024 Updated the Resolution section with HPE MR controller firmware version 52.26.3-5250, which contains the fix 1 June 12, 2023 Original Document Release When an HPE Storage server running VMware ESXi hypervisor has devices that are connected to HPE MR Gen10 Plus/Gen11 tri-mode controllers and the controller's passthrough mode is activated, HPE Integrated Lights-Out (iLO) may lose track of storage devices in the iLO "Storage" tab when the virtual machine (VM) power cycles. NOTE : This issue does not affect the availability of storage information. For the configuration of device passthrough mode, refer to: Configuring VMDirectPath I/O pass-through devices on a VMware ESX or VMware ESXi host (1010789)
Scope
This issue is observed on systems running VMware that have HPE MR Gen10 Plus/Gen11 tri-mode controllers installed. This issue affects all versions of HPE iLO.
Resolution
This issue is fixed in HPE MR controller firmware version 52.26.3-5250 and later, available at the below URLs: Firmware Package - HPEMR416i-p Gen10 Plus Tri Mode Controller Firmware Package - HPE MR416i-a Gen10 Plus Tri Mode Controller Firmware Package - HPE MR216i-p Gen10 Plus Tri Mode Controller Firmware Package - HPE MR216i-a Gen10 Plus Tri Mode Controller Firmware Package - HPE MR416i-p Gen11 Tri Mode Controller Firmware Package - HPE MR416i-o Gen11 Tri Mode Controller Firmware Package - HPE MR408i-o Gen11 Tri Mode Controller Firmware Package - HPE MR216i-o Gen11 Tri Mode Controller Firmware Package - HPE MR216i-p Gen11 Tri Mode Controller As a workaround, reset HPE iLO to restore the storage information. RECEIVE PROACTIVE UPDATES : Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively in your e-mail through HPE Support Alerts. Sign up for Support Alerts at the following URL: HPE Email Preference Center NAVIGATION TIP: For hints on navigating HPE.com to locate the latest drivers, patches and other support software downloads, refer to the Navigation Tips document. SEARCH TIP: For hints on locating similar documents on HPE.com, refer to the Search Tips document.
