Operational Defect Database
BugZero found this defect 152 days ago.
Data sources
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Hewlett Packard Enterprise | a00133433en_us
Advisory: (Revision) HPE MR Gen10 Plus/Gen11 Controllers - Controllers On HPE ProLiant AMD Gen11 Servers and Gen10 Plus Servers Do Not Support Microsoft Secured-Core and AMD DMA Remapping (DMAr)
Last update date:
12/20/2023
Affected products:
HPE MR Gen10 Plus Controllers
Affected releases:
No affected releases provided.
Fixed releases:
No fixed releases provided.
Description:
Info
Document Version Release Date Details 2 December 20, 2023 Updated the Resolution section with HPE MR controller firmware version 52.26.3-5250, which contains the fix 1 June 21, 2023 Original Document Release HPE Compute MR Gen11 and G10 Plus Controllers attached to AMD servers do not support the Microsoft Secured-core and AMD DMA Remapping (DMAr) feature. Enabling Microsoft Secured-core or the AMD DMAr feature in RBSU will result in unexpected behavior such as the Red Screen of Death (RSOD), a "controller lost" message, or an "attached drive missing" message. Here is an example of the settings in the RBSU AMD Remapping. "Disabled" is the default setting; do not choose "Enabled": Below is an example of the settings in the RBSU Microsoft Secured-core Support. "Disabled" is the default setting; do not choose "Enabled":
Scope
This issue affects HPE Compute MR Gen11 and MR Gen10 Plus controllers attached to all AMD servers.
Resolution
This issue is fixed in HPE MR controller firmware version 52.26.3-5250 and later. As a workaround, when the HPE MR Gen11 or Gen10 Plus controller is attached to any AMD server, do not enable AMD DMA Remapping or Microsoft Secured-core Support in the RBSU configuration. RECEIVE PROACTIVE UPDATES : Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively in your e-mail through HPE Support Alerts. Sign up for Support Alerts at the following URL: HPE Email Preference Center NAVIGATION TIP: For hints on navigating HPE.com to locate the latest drivers, patches and other support software downloads, refer to the Navigation Tips document. SEARCH TIP: For hints on locating similar documents on HPE.com, refer to the Search Tips document.
