Operational Defect Database
BugZero found this defect 132 days ago.
Data sources
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Hewlett Packard Enterprise | a00133955en_us
Advisory: (Revision) HPE MegaRAID Gen11, Gen10 Plus, and HPE Smart Array Gen10 P824i-p Controllers - LSA_MONITOR Type of Events Fill Up the Operating System Log
Last update date:
1/9/2024
Affected products:
HPE MR Gen10 Plus Controllers
HPE Smart Array P824i-p Controller
Affected releases:
No affected releases provided.
Fixed releases:
No fixed releases provided.
Description:
Info
Document Version Release Date Details 3 January 9, 2024 Updated the Resolution with the version of MRSA that resolves this issue. 2 August 4, 2023 Revised the title, and controllers were added to the Affected Products and Scope sections. 1 August 1, 2023 Original Document Release. The LSA_MONITOR events will fill up controller-related messages in the application log of the Windows Event Viewer or the Linux message log. This occurs approximately every two minutes once the queued events are duplicated in the Operating System log. How to check event logs in Windows Server 20XX: Hover over the Windows icon in the lower left corner of the screen and click Start . Enter Event Viewer in Search. Select Windows Logs after the Event Viewer opens. In the Windows Logs drop-down menu, select Application . Review the logged events and verify if this issue has occurred. Application log examples: Information LSA_MONITOR SAS_ADDR: PCI Slot: 21 Port 1I,Box=1,Bay=1 (DeviceId: 0) - Drive: Inquiry info - Vendor: HPE ; Model: EH000900JXLVU ; Serial Number: ; Capacity: 900 GB.\r\n Information LSA_MONITOR SAS_ADDR: PCI Slot: 21 Port 1I,Box=1,Bay=1 (DeviceId: 0) - Drive: Inserted. Info: enclDeviceId:252, scsiType:0, portMap:0, sasAddr: Information LSA_MONITOR SAS_ADDR: PCI Slot: 21 Port 1I,Box=1,Bay=1 (DeviceId: 0) - Drive: Inserted.\r\n Information LSA_MONITOR SAS_ADDR: PCI Slot: 21 Port 1I,Box=1 - Storage Enclosure: Inquiry info - Vendor: BROA; Model: VirtualSES ; Serial Number: ; Capacity: 0 GB.\r\n Information LSA_MONITOR SAS_ADDR: PCI Slot: 21 -,Box=1 - Storage Enclosure: Inserted. Info: enclDeviceId:252, scsiType:13, portMap:0, sasAddr: Information LSA_MONITOR SAS_ADDR: PCI Slot: 21 Port 1I,Box=1 - Storage Enclosure: Inserted.\r\n Information LSA_MONITOR SAS_ADDR: PCI Slot: 21 -,Box=1 - Storage Enclosure: Communication restored.\r\n Information LSA_MONITOR SAS_ADDR: PCI Slot: 21 -,Box=1 - Storage Enclosure: Communication restored.\r\n Information LSA_MONITOR SAS_ADDR: PCI Slot: 21 Board Revision: 15002.\r\n Information LSA_MONITOR SAS_ADDR: PCI Slot: 21 Firmware package version: 52.22.3-4650.\r\n Information LSA_MONITOR SAS_ADDR: PCI Slot: 21 Firmware image version: 5.220.03-3739.\r\n Information LSA_MONITOR SAS_ADDR: PCI Slot: 21 Firmware initialization started: (PCI ID 0x10e2/0x1000/0x03c8/0x1590).\r\n Information LSA_MONITOR SAS_ADDR: PCI Slot: 21 Shutdown command received from host.\r\n How to check messages log in Linux: The file to be checked /var/log/messages Cat /var/log/messages | grep -e "LSA_MONITOR" Message log examples: LSA_MONITOR[3456]: <LSAMON042> address - SAS_ADDR: PCI Slot: 12 Shutdown command received from host LSA_MONITOR[3456]: <LSAMON000> address - SAS_ADDR: PCI Slot: 12 Firmware initialization started: LSA_MONITOR[3456]: <LSAMON001> address - SAS_ADDR: PCI Slot: 12 Firmware image version: 5.220.03-3739 LSA_MONITOR[3456]: <LSAMON261> address - SAS_ADDR: PCI Slot: 12 Firmware package version: 52.22.3-4650 LSA_MONITOR[3456]: <LSAMON266> address - SAS_ADDR: PCI Slot: 12 Board Revision: 01002 LSA_MONITOR[3456]: <LSAMON167> address - SAS_ADDR: PCI Slot: 12 -,Box=1 - Storage Enclosure: Communication restored LSA_MONITOR[3456]: <LSAMON167> address - SAS_ADDR: PCI Slot: 12 -,Box=1 - Storage Enclosure: Communication restored LSA_MONITOR[3456]: <LSAMON091> address - SAS_ADDR: PCI Slot: 12 Port 2I,Box=1 - Storage Enclosure: Inserted LSA_MONITOR[3456]: <LSAMON247> address - SAS_ADDR: PCI Slot: 12 -,Box=1 - Storage Enclosure: Inserted. Info: enclDeviceId:251, scsiType:13, portMap:8, sasAddr:
Scope
Any HPE ProLiant Server that is configured with the following HPE MegaRAID Controllers when the HPE MR Storage Administrator is installed: HPE MR216i-a Gen10 Plus x16 Lanes without Cache NVMe/SAS 12G Controller (P26325-B21) HPE MR216i-o Gen11 x16 Lanes without Cache OCP SPDM Storage Controller (P47789-B21) HPE MR216i-p Gen10 Plus x16 Lanes without Cache NVMe/SAS 12G Controller (P26324-B21) HPE MR216i-p Gen11 x16 Lanes without Cache PCI SPDM Plug-in Storage Controller (P47785-B21) HPE MR408i-o Gen11 x8 Lanes 4GB Cache OCP SPDM Storage Controller (P58335-B21) HPE MR416i-a Gen10 Plus x16 Lanes 4GB Cache NVMe/SAS 12G Controller (P26279-B21) HPE MR416i-o Gen11 x16 Lanes 8GB Cache OCP SPDM Storage Controller (P47781-B21) HPE MR416i-p Gen10 Plus x16 Lanes 4GB Cache NVMe/SAS 12G Controller (P06367-B21) HPE MR416i-p Gen11 x16 Lanes 8GB Cache PCI SPDM Plug-in Storage Controller (P47777-B21) HPE Smart Array P824i-p MR Gen10 (24 Internal Lanes/4GB Cache/CacheCade) 12G SAS PCIe Controller (870658-B21)
Resolution
This issue is resolved in HPE MR Storage Administrator (MRSA) 8.6.18.0 as follows: Windows HPE MegaRAID Storage Administrator for Windows 64-bit (HPE MRSA for Gen10P and Gen11 Controllers) Linux HPE MegaRAID Storage Administrator for Linux 64-bit (HPE MRSA for Gen10P and Gen11 Controllers) RECEIVE PROACTIVE UPDATES : Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively in your e-mail through HPE Support Alerts. Sign up for Support Alerts at the following URL: H HPE Email Preference Center NAVIGATION TIP : For hints on navigating HPE.com to locate the latest drivers, patches and other support software downloads, refer to the Navigation Tips document. SEARCH TIP : For hints on locating similar documents on HPE.com, refer to the Search Tips document.
