Operational Defect Database
BugZero found this defect 41 days ago.
Data sources
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Hewlett Packard Enterprise | a00134050en_us
Advisory: (Revision) Intel Virtual RAID on CPU (VROC) -The Drive Locate LED May Not Function on HPE systems with Intel Virtual RAID on CPU (VROC) Enabled
Last update date:
4/10/2024
Affected products:
HPE ProLiant DL320 Gen11
HPE ProLiant DL360 Gen11
HPE ProLiant DL380 Gen11
HPE ProLiant DL380a Gen11
HPE ProLiant DL560 Gen11
HPE Alletra Storage Server 4110
HPE Alletra Storage Server 4120
Affected releases:
No affected releases provided.
Fixed releases:
No fixed releases provided.
Description:
Info
Document Version Release Date Details 4 April 9, 2024 Additional details were added to the steps in the Resolution for (2-3). 3 October 26, 2023 Updated steps in Resolution for (2-1). 2 August 21, 2023 Added Windows Server as affected. 1 August 04, 2023 Original document release. On HPE systems with Intel Virtual RAID on CPU (VROC) enabled, certain limitations may cause the Drive Locate LED to not function as follows: (1) Using Intel VROC OS tools or utilities (e.g. VROC GUI) (2) When VROC Redfish management is available. Using a RESTful Interface Tool (iLOREST) client to patching the property "LocationIndicatorActive" or using HPE Integrated Lights-Out 6 (iLO 6) web interface to locate the LED of an NVMe drive (2-1) Multipath-capable NVMe drives populated on the server running a Linux-based OS with native multipath kernel setting enabled (2-2) Certain Linux distributions that do not install ledmon (2-3) When the server is running Windows
Scope
Any HPE server with VROC enabled.
Resolution
For (1) Using Intel VROC OS tools or utilities (e.g. VROC GUI), this is unsupported to control the LED manually. For (2-1) Multipath-capable NVMe drives populated on the server running a Linux-based OS with native multipath kernel setting enabled, as a workaround, disable the native multipath using the following commands and reboot for the changes to take effect: On Red Hat Enterprise Linux #grubby --update-kernel=ALL --args="nvme_core.multipath=N" On SUSE Linux Enterprise Server #echo "options nvme_core multipath=N" > /etc/modprobe.d/50-nvme_core.conf #dracut -f For (2-2) Certain Linux distributions that do not install ledmon, as a workaround, install the tool, ledmon For (2-3) The Redfish “LocationIndicatorActive” property value will be falling back to false automatically when patch it as true. However, the drive LED will be actually controlled by the requested value. The way to make the value to be consistent with the LED behavior is to refer the section of LED Management in the Intel VROC Windows TPS to revise the iaVROC associated registry LedLocateTimeout value to zero . HKLM, System\CurrentControlSet\Services\iaVROC\Parameters\Device, LedLocateTimeout, %REG_TYPE_DWORD%, 0x00000000 RECEIVE PROACTIVE UPDATES : Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively in your e-mail through HPE Support Alerts. Sign up for Support Alerts at the following URL: HPE Email Preference Center NAVIGATION TIP: For hints on navigating HPE.com to locate the latest drivers, patches and other support software downloads, refer to the Navigation Tips document. SEARCH TIP: For hints on locating similar documents on HPE.com, refer to the Search Tips document.
