Operational Defect Database
BugZero found this defect 152 days ago.
Data sources
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Hewlett Packard Enterprise | a00134330en_us
Advisory: (Revision) HPE MR Gen10 Plus/Gen11 Controller - Non-Volatile Memory Express (NVMe) Drive FWPKG Flash Through HPE Integrated Lights-Out (iLO) Does Not Reflect the New Firmware Version on the Storage Page
Last update date:
12/20/2023
Affected products:
HPE MR Gen10 Plus Controllers
Affected releases:
No affected releases provided.
Fixed releases:
No fixed releases provided.
Description:
Info
Document Version Release Date Details 2 December 20, 2023 Updated the Resolution section with HPE MR controller firmware version 52.26.3-5250, which contains the fix 1 August 28, 2023 Original Document Release When Non-Volatile Memory Express (NVMe) drives are connected to HPE MR Gen10 Plus and Gen11 controllers, the drive FWPKG flash through HPE Integrated Lights-Out (iLO) does not reflect the new firmware version in the iLO Storage page.
Scope
This issue impacts all servers that support HPE MR Gen10 Plus and Gen11 controllers.
Resolution
The issue is resolved in HPE MR controller firmware version 52.26.3-5250 and later. The drive firmware is successfully updated and activated, but the firmware version is not reflected in the iLO storage page. As a workaround, reboot the server to show the correct version in iLO storage page. Refer to the HPE MR Storage Administrator User Guide or the HPE StorCLI User Guide to check the drive version. RECEIVE PROACTIVE UPDATES : Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively in your e-mail through HPE Support Alerts. Sign up for Support Alerts at the following URL: HPE Email Preference Center NAVIGATION TIP: For hints on navigating HPE.com to locate the latest drivers, patches and other support software downloads, refer to the Navigation Tips document. SEARCH TIP: For hints on locating similar documents on HPE.com, refer to the Search Tips document. >
