Operational Defect Database
BugZero found this defect 80 days ago.
Data sources
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Hewlett Packard Enterprise | a00135168en_us
Advisory: (Revision) HPE OneView - OneView May Report an Inconsistent Compliance Alert for Power Management Controller Firmware from SPP 2023.09.00.00 on Servers with Intel Processors
Last update date:
3/1/2024
Affected products:
HPE OneView
Affected releases:
HPE OneView
Fixed releases:
No fixed releases provided.
Description:
Info
Document Version Release Date Details 2 March 01, 2024 Updated the Resolution to address the alert reporting issue in OneView 8.70. 1 August 21, 2023 Original Document Release. HPE OneView may display the alert message: " The following firmware components are inconsistent with the specified firmware baseline: Power Management Controller Firmware " This alert message occurs after Service Pack for ProLiant Pack (SPP) 2023.09.0 is used to deploy firmware updates on HPE Intel-based processors and servers via OneView. The alert is due to a versioning conflict with OneView and the power management controller firmware components. OneView validates the Power Management Controller firmware incorrectly against the AMD Power Management Controller firmware.
Scope
HPE OneView managing servers with Power Management Controllers and Intel processors.
Resolution
If this alert appears, it can be ignored because the message is related to compliance reporting only and will have no functional impact. Users can just clear the alert. To prevent the alert from appearing in HPE OneView, choose one of the following two options below: Upgrade to HPE OneView 8.70 - The alert appearance issue has been successfully resolved in OneView version 8.70. Users are encouraged to upgrade to the latest OneView version to ensure seamless functionality. After the upgrade, it is recommended to remove the SPP 2023.09.00.00, re-add it and refresh the server profile. The removal and re-add is only required for 2023.09.00.00 to guarantee accurate compliance reporting on this SPP. OR OneView 8.60 or Earlier - Create a custom SPP bundle to prevent the appearance of the compliance alert on the existing OneView appliance(s). Perform the following steps to build a Custom SPP: Unpack SPP 2023.09.0 to a folder on a server running Windows Operating System. Execute "launch_sum.bat" file. Select "Baseline Library" option. Click the "Actions" tab then "Create Custom." Fill in the appropriate required information and make the Custom ISO as "Bootable." For Step 1 - Baseline Source -> Select Gen10 Service Pack for ProLiant 2023.09.00.00. Step 2 -Filters -> Select Firmware and Software, and check Critical Updates, Recommended Updates, Optional Updates boxes. Expand the Advanced Filters and select ALL COMPONENTS under Architecture, Operating System, Component Category, Server Model, and Other. For Step 3 – Review – Click on Apply Filters. Search for "Advanced Power Capping" and deselect the following three components: RECEIVE PROACTIVE UPDATES : Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively in your e-mail through HPE Support Alerts. Sign up for Support Alerts at the following URL: HPE Email Preference Center NAVIGATION TIP: For hints on navigating HPE.com to locate the latest drivers, patches and other support software downloads, refer to the Navigation Tips document. SEARCH TIP: For hints on locating similar documents on HPE.com, refer to the Search Tips document.
