Operational Defect Database
BugZero found this defect 132 days ago.
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Hewlett Packard Enterprise | a00135496en_us
Advisory: (Revision) HPE Intelligent Provisioning- "Firmware Update" and "Install OS from the Internet" Features Do Not Function
Last update date:
1/9/2024
Affected products:
Intelligent Provisioning
Affected releases:
Intelligent Provisioning
Fixed releases:
No fixed releases provided.
Description:
Info
Document Version Release Date Details 2 January 9, 2024 Added information to the end of the Resolution section 1 November 1, 2023 Original Document Release. On any server running HPE Intelligent Provisioning, the "Firmware Update" feature will not function via Performance Maintenance and Rapid Setup. As a result, the firmware cannot be updated from the internet repository using these functionalities. In addition, the "Install OS from the Internet" feature will not work via Rapid Setup.
Scope
Any of the following configurations are impacted: HPE Intelligent provisioning version 2.xx running on HPE ProLiant Gen9 servers. HPE Intelligent provisioning version 3.86 and below running on HPE ProLiant Gen10 and Gen10 Plus servers. HPE Intelligent provisioning version 4.20 and below running on HPE ProLiant Gen11 servers.
Resolution
The firmware update can be performed by downloading the latest firmware from the HPE Support Center or using HPE Service Pack for ProLiant (SPP). OS installation can be performed offline using DVD, FTP, SMB/CIFS or USB methods. These issues are corrected in Intelligent Provisioning version 3.88 for Gen10 and Gen10 Plus systems. For Gen11, they will be corrected in a future version of Intelligent Provisioning. There is currently no plan to fix these issues for Gen9 servers. IP 3.88 is available here: https://support.hpe.com/connect/s/softwaredetails?language=en_US&softwareId=MTX_92a67eb35f1f429bb007a6dbc8 Note: IP 4.31 is validated with iLO 6 v1.53. Therefore, it is recommended to upgrade iLO to iLO 6, version 1.53. IP 3.88 is validated with iLO 5, v2.81. Therefore, it is recommended to upgrade iLO to iLO 5, version 2.81. RECEIVE PROACTIVE UPDATES : Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively in your e-mail through HPE Support Alerts. Sign up for Support Alerts at the following URL: HPE Email Preference Center. NAVIGATION TIP: For hints on navigating HPE.com to locate the latest drivers, patches and other support software downloads, refer to the Navigation Tips document. SEARCH TIP: For hints on locating similar documents on HPE.com, refer to the Search Tips document.
