Operational Defect Database
BugZero found this defect 67 days ago.
Data sources
All data on this page is proprietary to BugZero® or gathered from public sources
Hewlett Packard Enterprise | a00135559en_us
Advisory: (Revision) HPE Integrated Lights-Out 5 (iLO 5) or iLO 6 - Redfish Event Subscriptions are Deleted After HPE Integrated Lights-Out 5 (iLO 5) or iLO 6 Firmware Downgrade in Certain Instances
Last update date:
3/14/2024
Affected products:
HPE Integrated Lights-Out 5 (iLO 5) for HPE Gen10 Servers
HPE Integrated Lights-Out 6 (iLO 6)
Affected releases:
HPE Integrated Lights-Out 5 (iLO 5) for HPE Gen10 Servers, HPE Integrated Lights-Out 6 (iLO 6)
Fixed releases:
No fixed releases provided.
Description:
Info
Document Version Release Date Details 2 March 14, 2024 Added upgrading iLO 5 or iLO 6 firmware as affected. 1 November 3, 2023 Original Document Release. On an HPE server with HPE Integrated Lights-Out 5 (iLO 5) or iLO 6, the Redfish Event Subscriptions are deleted, after performing any of the following: Downgrading firmware from iLO 5 v2.96 or iLO 5 v2.97 to iLO 5 v2.95 (or earlier) Downgrading firmware from iLO 6 v1.51 or iLO6 v1.52 to iLO 6 v1.50 (or earlier) Upgrading firmware to iLO 5 v2.96 or v2.97 Upgrading firmware to iLO 6 v1.51 or iLO 6 v1.52 However, in normal scenarios, this will not occur, especially if Redfish metric or event subscription is not configured . When applying/updating a profile containing these versions, once the profile update is finished, a warning will appear with the following message "The following firmware components are inconsistent with the specified firmware baseline....." The warning can be cleared by performing a simple Actions- Refresh from the profile screen.
Scope
Any HPE server with iLO 5 or iLO 6 after performing any of the following: When iLO 5 is downgraded from iLO 5 v2.96 or iLO 5 v2.97 to iLO 5 v2.95 (or earlier) When iLO 6 is downgraded from iLO 6 v1.51 or iLO 6 v1.52 to iLO 6 v1.50 (or earlier) When iLO 5 is upgraded v2.96 or v2.97 When iLO 6 is upgraded to v1.51 or iLO 6 v1.52 Note : Metric report subscription is introduced in iLO 5 v2.96 and iLO 6 v1.51.
Resolution
This issue is resolved in iLO 5 v2.98 or iLO 6 v1.53. As a workaround, if the Redfish event subscription(s) are deleted, manually configure the Redfish event subscription using POST as explained in iLO Event services (redoc.ly) OR iLO Telemetry service (redoc.ly) . To download iLO 5 v2.98 or iLO 6 v1.53, perform the following steps: Click either of the following links: http://www.hpe.com/support/ilo5 or http://www.hpe.com/support/ilo6 The page should refresh to display the "DRIVERS AND SOFTWARE" tab and the components that support the selected product. From the "DRIVERS AND SOFTWARE" expandable filter menus on the left side of the page: For further filtering if needed - Select the specific Operating System from the Operating Environment. Locate and select the HPE Integrated Lights-Out 5 v2.98 Firmware or HPE Integrated Lights-Out 6 v1.53 Firmware . click the Revision History tab to locate the latest version. For more important information, review the Release Notes tab. Click the Download button. RECEIVE PROACTIVE UPDATES : Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively in your e-mail through HPE Support Alerts. Sign up for Support Alerts at the following URL: HPE Email Preference Center NAVIGATION TIP: For hints on navigating HPE.com to locate the latest drivers, patches and other support software downloads, refer to the Navigation Tips document. SEARCH TIP: For hints on locating similar documents on HPE.com, refer to the Search Tips document.
