Operational Defect Database
BugZero found this defect 167 days ago.
Data sources
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Hewlett Packard Enterprise | a00136179en_us
Advisory: (Revision) HPE Network Adapters - UMCE Messages Are Logged In the Integrated Management Log of HPE ProLiant Gen11 Servers With an AMD Processor, and Configured With HPE Broadcom NXE-Based Network Adapters, After Performing a System Reboot
Last update date:
12/11/2023
Affected products:
Broadcom Adapters for HPE
Affected releases:
No affected releases provided.
Fixed releases:
No fixed releases provided.
Description:
Info
Document Version Release Date Details 2 December 5, 2023 Resolution section has been updated with the latest component that contains additional fixes. 1 November 28, 2023 Original Document Release. On any HPE ProLiant Gen11 server with an AMD Processor, and configured with any of the HPE Broadcom NXE-Based network adapters listed in the Scope section below; Uncorrectable Machine Check Exception (UMCE) messages similar to the following, may be logged in the Integrated Management Log (IML) after performing a system reboot: A Critical Error Event that has kept the system from booting. -System Halted! Uncorrectable Machine Check Exception (Processor 2, APIC ID 0x00000106, Bank 0x00000019, Status 0xA2A00000'0002010B, Address 0x00000000'00000000, Misc 0xD0100000'00000000). Uncorrectable Machine Check Exception (Processor 2, APIC ID 0x00000104, Bank 0x00000019, Status 0xA2A00000'0002010B, Address 0x00000000'00000000, Misc 0xD0100000'00000000). Uncorrectable Machine Check Exception (Processor 2, APIC ID 0x00000102, Bank 0x00000019, Status 0xA2A00000'0002010B, Address 0x00000000'00000000, Misc 0xD0100000'00000000). Uncorrectable Machine Check Exception (Processor 2, APIC ID 0x00000100, Bank 0x00000019, Status 0xA2A00000'0002010B, Address 0x00000000'00000000, Misc 0xD0100000'00000000). Uncorrectable Machine Check Exception (Processor 1, APIC ID 0x00000006, Bank 0x00000019, Status 0xA2A00000'0002010B, Address 0x00000000'00000000, Misc 0xD0100000'00000000). Uncorrectable Machine Check Exception (Processor 1, APIC ID 0x00000004, Bank 0x00000019, Status 0xA2A00000'0002010B, Address 0x00000000'00000000, Misc 0xD0100000'00000000). Uncorrectable Machine Check Exception (Processor 1, APIC ID 0x00000002, Bank 0x00000019, Status 0xA2A00000'0002010B, Address 0x00000000'00000000, Misc 0xD0100000'00000000). Uncorrectable Machine Check Exception (Processor 1, APIC ID 0x00000000, Bank 0x0000001C, Status 0xA6A00000'0505080B, Address 0x00000004'81800000, Misc 0xD0100000'00000000). Uncorrectable Machine Check Exception (Processor 1, APIC ID 0x00000000, Bank 0x00000019, Status 0xA2A00000'0002010B, Address 0x00000000'00000000, Misc 0xD0100000'00000000). This issue occurs because the network adapter may not complete its firmware initialization process to be accessible after the reboot.
Scope
Any HPE platform configured with any of the following HPE Broadcom NXE-based network adapters: Broadcom BCM57412 Ethernet 10GB 2-port SFP+ OCP3 Adapter for HPE (P26256-B21) Broadcom BCM57416 Ethernet 10GB 2-port BASE-T OCP3 Adapter for HPE (P10097-B21) Broadcom BCM57414 Ethernet 10/25GB 2-port SFP28 OCP3 Adapter for HPE (P10115-B21) Note: The network adapter(s) in this document are affected by a naming standard change for HPE products to help customers quickly and easily identify the specific vendor and model while configuring HPE platforms. For more information about the name changes and for identification purposes, refer to the following Customer Notice: HPE Network Adapters - Product Renaming Framework And Plan For HPE Network Adapters
Resolution
To resolve this issue, download and install the following firmware component: Broadcom Firmware Package for BCM5741x adapters Version 227.1.111.0 (or later) Note: The firmware component above is also included in the Patch bundle for Gen11 SPP 2023.10.00.00 Version 2023.10.00.01 RECEIVE PROACTIVE UPDATES : Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively in your e-mail through HPE Support Alerts. Sign up for Support Alerts at the following URL: HPE Email Preference Center NAVIGATION TIP: For hints on navigating HPE.com to locate the latest drivers, patches and other support software downloads, refer to the Navigation Tips document. SEARCH TIP: For hints on locating similar documents on HPE.com, refer to the Search Tips document.
