Operational Defect Database
BugZero found this defect 13 days ago.
Data sources
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Hewlett Packard Enterprise | a00136601en_us
Advisory: HPE OneView - Firmware and Drivers Update Initiated from OneView May Fail If It Is Performed on a Linux Environment With the libbnxt_re-227.0.130.0-.x86_64.rpm Component
Last update date:
5/8/2024
Affected products:
HPE OneView
Affected releases:
HPE OneView
Fixed releases:
No fixed releases provided.
Description:
Info
An update for firmware and drivers initiated from HPE OneView may fail if it is performed on a Linux environment with the following deployments: Custom Service Pack for ProLiant (SPP) created from any SPP base when the November 2023 SPP patch bundle (or later) is used that contains the component, libbnxt_re-227.0.130.0-.x86_64.rpm Synergy Service Pack (SSP) that contains the component, libbnxt_re-227.0.130.0-.x86_64.rpm This can occur even if the Force Re-installation flag is enabled, when the update is initiated from OneView. When the update fails, the following error message will appear: This issue may not affect deployments on Windows-based or VMware-based environments.
Scope
HPE OneView 8.6 or earlier when the libbnxt_re-227.0.130.0-.x86_64.rpm component is used in an HPE Service Pack for ProLiant (SPP) or Synergy Service Pack (SSP) update for firmware and operating system drivers.
Resolution
This issue is corrected and resolved in Gen10 Service Pack for ProLiant (SPP) 2024.04.00.00 and Gen11 Service Pack for ProLiant 2024.04.00.00 and Synergy Service Pack (SSP) 2024.01.02. Update the firmware to correct this issue when it occurs. As a workaround, install a libbnxt component from the Operating System by using root privilege access. To install the libbnxt component from the Operating System, run the command: #rpm -Uvh --replacefiles --replacepkgs <rpm name> OR #rpm -ivh <rpm name> --force [–replacefiles] NOTE : Ensure the libibverbs and librbnt dependency libraries and drivers are already installed before installing the libbnxt_re package. Additionally, use the --force or --replacefiles options when performing a fresh installation, upgrade, downgrade, or rewrite of the HPE Broadcom RoCE library, which may conflict with the inbox library. Alternatively, the custom Service Pack for ProLiant (SPP) can also be installed using launch_sum.sh from the Linux Operating System. Review History Document Version Release Date Details 2 May 07, 2024 Updated the Resolution with the permanent fixes. 1 December 14, 2023 Original Document Release. RECEIVE PROACTIVE UPDATES : Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively in your e-mail through HPE Support Alerts. Sign up for Support Alerts at the following URL: HPE Email Preference Center. NAVIGATION TIP: For hints on navigating HPE.com to locate the latest drivers, patches and other support software downloads, refer to the Navigation Tips document. SEARCH TIP: For hints on locating similar documents on HPE.com, refer to the Search Tips document.
