Operational Defect Database
BugZero found this defect 48 days ago.
Data sources
All data on this page is proprietary to BugZero® or gathered from public sources
Hewlett Packard Enterprise | a00136615en_us
Advisory: (Revision) Red Hat Enterprise Linux 8.8 (or Later)/Red Hat Enterprise Linux 9.2 (or Later) - iSCSI LUN is Not Listed in Disk Selection Page During OS Installation on HPE Synergy Gen10, HPE Synergy Gen10 Plus, or HPE Synergy Gen11 Compute Module
Last update date:
4/2/2024
Affected products:
HPE Synergy 4820C 10/20/25Gb Converged Network Adapter
HPE Synergy 6820C 25/50Gb Converged Network Adapter
HPE Synergy 480 Gen10 Compute Module
HPE Synergy 480 Gen10 Plus Compute Module
HPE Synergy 480 Gen11 Compute Module
Affected releases:
No affected releases provided.
Fixed releases:
No fixed releases provided.
Description:
Info
Document Version Release Date Details 3 April 2, 2024 Added Red Hat Enterprise Linux 8.8 (or later) and Red Hat Enterprise Linux 9.2 (or later) as affected Operating Systems. 2 January 26, 2024 Added Red Hat Enterprise Linux 8.9 and Red Hat Enterprise Linux 9.3 as affected Operating Systems. 1 December 15, 2023 Original Document Release. During a new installation of Red Hat Enterprise Linux 8.8 (or later) and Red Hat Enterprise Linux 9.2 (or later), the iSCSI LUNs will not be detected at the storage selection screen. If switching to the console and performing a rescan for iSCSI LUNS, the LUNs will be detected and the installation can continue. This issue occurs on HPE Synergy Compute Modules with the adapters listed below when using hardware iSCSI boot.
Scope
Any HPE Synergy Gen10, HPE Synergy Gen10 Plus, or HPE Synergy Gen11 compute module with hardware iSCSI boot-from-SAN in Red Hat Enterprise Linux 8.8 (or later) or Red Hat Enterprise Linux 9.2 (or later) using the HPE Synergy 6820C 25/50Gb Converged Network Adapter or HPE Synergy 4820C 10/20/25Gb Converged network adapter.
Resolution
To avoid this issue or to recover after the issue has occurred, rescan for iSCSI LUNs on the console at the time of the OS installation by performing the following: In the Disk selection page, press "ctrl+alt+f2" to enter CLI mode. Login iSCSI using "iscsiadm -m fw -l". Observe that iSCSI login is successful. Press "ctrl+alt+f6" to enter GUI and go into disk selection to observe iSCSI LUNs listed. Alternatively, Red Hat Enterprise Linux will avoid the issue by adding rd.iscsi.firmware=1 to the kernel parameter. RECEIVE PROACTIVE UPDATES : Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively in your e-mail through HPE Support Alerts. Sign up for Support Alerts at the following URL: HPE Email Preference Center NAVIGATION TIP: For hints on navigating HPE.com to locate the latest drivers, patches and other support software downloads, refer to the Navigation Tips document. SEARCH TIP: For hints on locating similar documents on HPE.com, refer to the Search Tips document.
