Operational Defect Database
BugZero found this defect 154 days ago.
Data sources
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Hewlett Packard Enterprise | a00136622en_us
Advisory: HPE ProLiant DL110 Gen11 Server - Qualcomm GPUs May Be Missing During a Reboot from the Operating System on Servers Configured with Qualcomm X100 5G RAN Accelerator for HPE
Last update date:
12/18/2023
Affected products:
HPE ProLiant DL110 Gen11
Affected releases:
No affected releases provided.
Fixed releases:
No fixed releases provided.
Description:
Info
On an HPE ProLiant DL110 Gen11 server configured with the Qualcomm X100 5G RAN Accelerator for HPE, during a warm reboot (reboot from the operating system), some PCIe devices from the X100 card may be missing. Expected after warm reboot: Observed after warm reboot: The missing devices are not in any particular order.
Scope
Any HPE ProLiant DL110 Gen11 server configured with any of following the Qualcomm X100 5G RAN Accelerator for HPE: Qualcomm X100 5G RAN GNSS Accelerator for HPE - S1C90C Qualcomm X100 5G RAN Accelerator for HPE - S1C91C
Resolution
To allow the cards to be detected and functioning, reboot the server from iLO power options or perform a cold boot, instead of a warm reset from OS. This issue will be fixed in a future software release from Qualcomm and this document will be updated when more information becomes available. RECEIVE PROACTIVE UPDATES : Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively in your e-mail through HPE Support Alerts. Sign up for Support Alerts at the following URL: HPE Email Preference Center. NAVIGATION TIP: For hints on navigating HPE.com to locate the latest drivers, patches and other support software downloads, refer to the Navigation Tips document. SEARCH TIP: For hints on locating similar documents on HPE.com, refer to the Search Tips document.
