Operational Defect Database
BugZero found this defect 136 days ago.
Data sources
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Hewlett Packard Enterprise | a00136845en_us
Advisory: HPE SR100i Gen10 Plus Software RAID - The RAID Configured On HPE ProLiant AMD Servers Does Not Support Microsoft Secured-Core and the AMD DMA Remapping (DMAr) Feature
Last update date:
1/18/2024
Affected products:
HPE SR100i Gen10 Plus Software RAID
Affected releases:
HPE SR100i Gen10 Plus Software RAID
Fixed releases:
No fixed releases provided.
Description:
Info
HPE SR100i Gen10 Plus Software RAID configured on AMD servers does not support the Microsoft Secured-core and the AMD DMA Remapping (DMAr) feature. Enabling Microsoft Secured-core or the AMD DMAr feature in the BIOS /Platform Configuration/ ROM-Based Setup Utility (RBSU) results in unexpected behavior such as a Red Screen of Death (RSOD), lost controller, or attached drives missing from the configuration. Below is an example of the settings in the RBSU AMD Remapping. Disabled is the default setting; do not choose Enabled: Below is an example of the settings in the ROM Based Setup Utility (RBSU) Microsoft Secured-core Support. Disabled is the default setting; do not choose Enabled:
Scope
This document applies to HPE SR100i Gen10 Plus Software RAID on all AMD servers.
Resolution
When the HPE SR100i Gen10 Plus Software RAID is configured on an AMD server, NEVER enable AMD DMA remapping or Microsoft Secured-core Support in the RBSU configuration. If the Microsoft Secured-core or AMD DMA remapping is enabled, resulting in the unexpected behavior, power-off the system and then reset the RBSU settings through the iLO. Navigate to Web page > Information > Diagnostics, and then click Reset Default System Settings : RECEIVE PROACTIVE UPDATES : Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively in your e-mail through HPE Support Alerts. Sign up for Support Alerts at the following URL: HPE Email Preference Center NAVIGATION TIP: For hints on navigating HPE.com to locate the latest drivers, patches and other support software downloads, refer to the Navigation Tips document. SEARCH TIP: For hints on locating similar documents on HPE.com, refer to the Search Tips document.
