Operational Defect Database
BugZero found this defect 68 days ago.
Data sources
All data on this page is proprietary to BugZero® or gathered from public sources
Hewlett Packard Enterprise | a00137538en_us
Advisory: (Revision) HPE ProLiant DL360 Gen10 and HPE ProLiant DL360 Gen10 Plus - BIOS Settings May Change Spontaneously
Last update date:
3/13/2024
Affected products:
HPE Integrated Lights-Out 5 (iLO 5) for HPE Gen10 Servers
HPE Apollo 2000 Gen10 Plus System
HPE Apollo 6500 Gen10 Plus System
HPE Apollo 6500 Gen10 System
HPE ProLiant BL460c Gen10 Server Blade
HPE ProLiant DL360 Gen10 Plus server
HPE ProLiant DL360 Gen10 server
HPE ProLiant DL380 Gen10 Plus server
HPE ProLiant DL380 Gen10 server
HPE ProLiant DL560 Gen10 server
HPE ProLiant DL580 Gen10 server
HPE ProLiant DX360 Gen10 server
Affected releases:
HPE Integrated Lights-Out 5 (iLO 5) for HPE Gen10 Servers
Fixed releases:
No fixed releases provided.
Description:
Info
Document Version Release Date Details 2 March 13, 2024 Updated to indicate the permanent fix, System ROM v 3.10 for Gen10 systems and v2.00 for Gen10 Plus systems. 1 January 31, 2024 Original document release On an HPE ProLiant DL360 Gen10 or ProLiant DL360 Gen10 Plus, systems originally configured to boot with BIOS in Legacy mode can spontaneously change to UEFI boot mode following a reboot. It was discovered that spending more than 15 minutes of idle time in the iLO GUI can cause this behavior on the next system reboot.
Scope
Any HPE ProLiant Gen10, or ProLiant Gen10 Plus Intel based servers with iLO 5.
Resolution
This issue is resolved in System ROM Version 3.10 for Gen10 systems and version 2.00 for Gen10 Plus systems. To download the System ROM, perform the following steps: Click the following link: Hewlett Packard Enterprise Support Center Enter a product name (e.g.,ProLiant DL380 Gen10 " in the text search field and wait for a list of Suggested Products to display. From the Suggested Products list displayed, identify the desired product and select it. Click the "DRIVERS AND SOFTWARE" tab near the top of the page for the selected product. From the "DRIVERS AND SOFTWARE" filter menus on the page: In the "Find in Drivers and Software' search box, enter ProLiant DL360 Gen10 System ROM 3.10" or on the Gen10 Plus product page, enter "ProLiant DL360 Gen10 plus System ROM 2.00." Locate and select the applicable version of the System ROM (or later). Note: To ensure that you have selected the latest version of the firmware/driver, click the Revision History tab to check if a new version of the firmware/driver is available. For more important information, review the Release Notes tab. Click the Download button. As a workaround, set the iLO GUI timeout to "infinite." iLO access setting options can be found here: https://support.hpe.com/hpesc/public/docDisplay?docId=a00105236en_us&docLocale=en_US&page=GUID-F4DBCF30-2CAD-46ED-9BF2-413CA3AE2F6B.html RECEIVE PROACTIVE UPDATES : Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively via e-mail through HPE Subscriber's Choice. Sign up for Subscriber's Choice at the following URL: Proactive Updates Subscription Form. NAVIGATION TIP : For hints on navigating HPE.com to locate the latest drivers, patches, and other support software downloads for HPE systems and Options, refer to the Navigation Tips document . SEARCH TIP : For hints on locating similar documents on HPE.com, refer to the Search Tips Document .
