Operational Defect Database
BugZero found this defect 94 days ago.
Data sources
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Hewlett Packard Enterprise | a00137811en_us
Advisory: HPE Smart Update Manager (SUM) - "smartupdate list" Command May Display Inaccurate Information When Running Linux
Last update date:
2/16/2024
Affected products:
Smart Update Manager (SUM)
Affected releases:
Smart Update Manager (SUM)
Fixed releases:
No fixed releases provided.
Description:
Info
For any HPE ProLiant Gen10/Gen10 Plus/Gen11 servers and HPE Synergy Gen10/Gen10 Plus/Gen11 compute modules running Linux, and using SUM versions 10.3.5 through 10.6.2, the smartupdate list command may incorrectly report the System ROM with a "d" (downgrade) instead of a "U" for update, or "-" if no changes are needed. The following are examples (the "d" flag is highlighted in bold): [root@host ~]# smartupdate list sum : Smart Update Manager Version 10.5.0 Model: ProLiant DL380 Gen10 Plus, ROM: U46, ROM Version: 07/05/2023 ------------------------------------------------------------------------------ Searching for firmware. Analyzing results. ifr d 1 | system-u46 | 1.80_07-05-2023 | 2023.07.05 | system | [root@host ~]# smartupdate list sum : Smart Update Manager Version 10.5.0 Model: ProLiant DL380 Gen10 Plus, ROM: U46, ROM Version: 04/20/2023 ------------------------------------------------------------------------------ Searching for firmware. Analyzing results. ifr d 1 | system-u46 | 1.80_07-05-2023 | 2023.04.20 | system |
Scope
In the scenario described above, any HPE ProLiant Gen10/Gen10 Plus/Gen11 servers and HPE Synergy Gen10/Gen10 Plus/Gen11 compute modules running Linux, and using SUM versions 10.3.5 through 10.6.2.
Resolution
This issue has been resolved in Smart Update Manager for Linux version 10.6.3 (or later). The following are examples (the correct flags are reported): [root@host ~]# smartupdate list sum : Smart Update Manager Version 10.6.3 Model: ProLiant DL380 Gen10 Plus, ROM: U46, ROM Version: 07/05/2023 ------------------------------------------------------------------------------ Searching for firmware. Analyzing results. ifr - 1 | system-u46 | 1.80_07-05-2023 | 1.80_07.05.2023 | system | [root@host ~]# smartupdate list sum : Smart Update Manager Version 10.6.3 Model: ProLiant DL380 Gen10 Plus, ROM: U46, ROM Version: 04/20/2023 ------------------------------------------------------------------------------ Searching for firmware. Analyzing results. ifr U 1 | system-u46 | 1.80_07-05-2023 | 1.76_04.20.2023 | system | RECEIVE PROACTIVE UPDATES : Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively in your e-mail through HPE Support Alerts. Sign up for Support Alerts at the following URL: HPE Email Preference Center NAVIGATION TIP: For hints on navigating HPE.com to locate the latest drivers, patches and other support software downloads, refer to the Navigation Tips document. SEARCH TIP: For hints on locating similar documents on HPE.com, refer to the Search Tips document.
