Operational Defect Database
BugZero found this defect 89 days ago.
Data sources
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Hewlett Packard Enterprise | a00137879en_us
Advisory: HPE Synergy 480 Gen11 Compute Module and HPE ProLiant Gen11 Servers - Direct-Attached NVMe Drive Model P5430 Displays a Reversed String In The Firmware Information In The ROM BIOS Configuration
Last update date:
2/21/2024
Affected products:
HPE Synergy 480 Gen11 Compute Module
HPE ProLiant DL110 Gen11
HPE ProLiant DL320 Gen11
HPE ProLiant DL325 Gen11
HPE ProLiant DL345 Gen11
HPE ProLiant DL360 Gen11
HPE ProLiant DL365 Gen11
HPE ProLiant DL380 Gen11
HPE ProLiant DL380a Gen11
HPE ProLiant DL385 Gen11
HPE ProLiant DL560 Gen11
HPE ProLiant DX365 Gen11
Affected releases:
No affected releases provided.
Fixed releases:
No fixed releases provided.
Description:
Info
On HPE Synergy 480 Gen11 Compute Modules and HPE ProLiant Gen11 Server replacement drives, following the old HPE drive requirement specification adjusts the Non-Volatile Memory Express (NVMe) drive log page 0x3 firmware slot information with a right-justified alignment for the firmware revision string. Therefore, the firmware revision string retrieved from System Utilities > System Information > Firmware Information in the BIOS/Platform Configuration (RBSU) is displayed as a reversed string of HPE model numbers. For example: HPE model number VV003840KXWBF VV007680KXWBL VV015360KXWBN
Scope
This advisory applies to a direct-attached NVMe drive model P5430 with firmware version HPK0 attached to HPE Synergy 480 Gen11 Compute Modules and HPE ProLiant Gen11 Servers.
Resolution
This is a display issue only. This issue will be resolved in a future MSB firmware release via the iLO. This document will be updated when more information becomes available. RECEIVE PROACTIVE UPDATES : Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively in your e-mail through HPE Support Alerts. Sign up for Support Alerts at the following URL: HPE Email Preference Center NAVIGATION TIP: For hints on navigating HPE.com to locate the latest drivers, patches and other support software downloads, refer to the Navigation Tips document. SEARCH TIP: For hints on locating similar documents on HPE.com, refer to the Search Tips document.
