Operational Defect Database

BugZero found this defect 24 days ago.

Hewlett Packard Enterprise | a00138117en_us

Advisory: HPE StoreOnce Gen4+ Systems - HPE StoreOnce 3660, 5260, and 5660 Systems Running on Any HPE StoreOnce Software Version of 4.x Should Not Upgrade to Version 4.3.7-2345.50 and Should Not Add Any Capacity Expansions

Last update date:

4/26/2024

Affected products:

HPE StoreOnce Capacity Upgrades

HPE StoreOnce Systems

Affected releases:

No affected releases provided.

Fixed releases:

No fixed releases provided.

Description:

Info

HPE StoreOnce 3660, 5260, and 5660 customers running any HPE StoreOnce software version of 4.x are strongly recommended not to upgrade to HPE StoreOnce version 4.3.7-2345.50. HPE also strongly recommends not to add any capacity expansions. Performing either of the previously mentioned actions may lead to data inconsistencies.

Scope

This advisory applies to all HPE StoreOnce Gen4+ customers with the following HPE StoreOnce systems running HPE StoreOnce software version 4.x: HPE StoreOnce 3660 80TB Base System HPE StoreOnce 5260 Base System HPE StoreOnce 5660 Base System HPE StoreOnce 3660 96TB Upgrade Kit HPE StoreOnce 5260/5660 192TB Upgrade Kit

Resolution

Contact HPE Support for more information. This document will be updated when more information becomes available. Revision History Document Version Release Date Details 2 April 26, 2024 Updated content to add that servers with HPE StoreOnce software version 4.x should not upgrade to version 4.3.7-2345.50 and should not add any capacity expansions 1 February 28, 2024 Original Document Release RECEIVE PROACTIVE UPDATES : Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively in your e-mail through HPE Support Alerts. Sign up for Support Alerts at the following URL: HPE Email Preference Center

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