Operational Defect Database

BugZero found this defect 73 days ago.

Hewlett Packard Enterprise | a00138244en_us

Advisory: HPE Integrated Lights-Out 5 (iLO 5) and iLO 6 - Redfish "ethernetinterfaces" Reports UefiDevicePath Information Only on NIC Port 1 and Does Not Report on All Remaining Ports

Last update date:

3/8/2024

Affected products:

HPE Apollo 2000 Gen10 Plus System

HPE Apollo 6500 Gen10 Plus System

HPE Apollo 6500 Gen10 System

HPE ProLiant BL460c Gen10 Server Blade

HPE ProLiant DL110 Gen11

HPE ProLiant DL120 Gen10 Server

HPE ProLiant DL160 Gen10 server

HPE ProLiant DL180 Gen10 server

HPE ProLiant DL20 Gen10 server

HPE ProLiant DL320 Gen11

HPE ProLiant DL325 Gen10 Plus server

HPE ProLiant DL325 Gen10 Plus v2 server

Affected releases:

HPE Integrated Lights-Out 5 (iLO 5) for HPE Gen10 Servers, HPE Integrated Lights-Out 6 (iLO 6)

Fixed releases:

No fixed releases provided.

Description:

Info

On an HPE server with HPE Integrated Lights-Out 5 (iLO 5) or iLO 6, Redfish "ethernetinterfaces" reports the "UefiDevicePath" only for the first NIC port interface, but not for the all the remaining NIC port interfaces. This can be observed as follows: Connect to iLO 5 or iLO 6 using iLORest or Redfish client tool. Perform a select or GET on "/redfish/v1/Systems/1/EthernetInterfaces/” Perform a list to list all the content of "ethernetinterfaces” obtained from above. Verify that there is no UefiDevicePath for 2nd NIC ports. Ethernet NIC Port 1 and Port 2:

Scope

Any HPE ProLiant Gen10, HPE ProLiant Gen10 Plus, HPE ProLiant Gen 11 server with iLO 5 or iLO 6 and an HPE network interface controller with multiple ports.

Resolution

As a workaround, to get UefiDevicePath on all network interface controller ports, perform the following steps: From RBSU, Enable PXE boot on all the network interface controller ports: Once PXE is enabled on all NIC ports, UefiDevicePath for all NIC ports can be retrieved from the Redfish boot source endpoint as follow: On Gen10 servers: use /redfish/v1/systems/1/bios/boot On Gen10 Plus servers: use /redfish/v1/Systems/1/bios/oem/hpe/boot On Gen11 servers: use /redfish/v1/Systems/1/bios/oem/hpe/boot RECEIVE PROACTIVE UPDATES : Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively in your e-mail through HPE Support Alerts. Sign up for Support Alerts at the following URL: HPE Email Preference Center. NAVIGATION TIP: For hints on navigating HPE.com to locate the latest drivers, patches and other support software downloads, refer to the Navigation Tips document. SEARCH TIP: For hints on locating similar documents on HPE.com, refer to the Search Tips document.

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