Operational Defect Database
BugZero found this defect 69 days ago.
Data sources
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Hewlett Packard Enterprise | a00138296en_us
Advisory: HPE Compute Scale-up Server 3200 – Emulex Fibre Channel HBAs May Not Be Displayed In the UEFI Device Manager
Last update date:
3/12/2024
Affected products:
HPE Compute Scale-up Server 3200
Affected releases:
No affected releases provided.
Fixed releases:
No fixed releases provided.
Description:
Info
HPE Emulex SN1610E HBAs in boot slots configured in an HPE Compute Scale-up Server 3200 shipped prior to December 2023 are not displayed in the UEFI Device Manager.
Scope
Any HPE Compute Scale-Up Server 3200 shipped prior to December 2023 and configured with Emulex SN1610E HBAs with firmware version 14.0.499 (or earlier) in boot slots. HPE Compute Scale-Up Server 3200 systems shipped after December 15, 2023, with Emulex SN1610E HBAs installed were updated with firmware version 14.2.589.15 and therefore should not encounter the issue.
Resolution
Perform an offline HBA firmware update with I/O Service Pack bundle Version 2023.10(a), available from the HPE Support Center here: https://support.hpe.com/connect/s/softwaredetails?collectionId=MTX-5ca5c97524274c59 Note: Be sure to visit the HPE Support Center for the latest firmware updates. RECEIVE PROACTIVE UPDATES : Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively in your e-mail through HPE Support Alerts. Sign up for Support Alerts at the following URL: HPE Email Preference Center NAVIGATION TIP: For hints on navigating HPE.com to locate the latest drivers, patches and other support software downloads, refer to the Navigation Tips document. SEARCH TIP: For hints on locating similar documents on HPE.com, refer to the Search Tips document.
