Operational Defect Database
BugZero found this defect 69 days ago.
Data sources
All data on this page is proprietary to BugZero® or gathered from public sources
Hewlett Packard Enterprise | a00138303en_us
Advisory: VMware - HPE Platforms Running VMware ESXi 7.0 (Or Later) / 8.0 (Or Later) May Experience a PSOD With a "BlueScreen: NOT_IMPLEMENTED bora/vmkernel/main/world.c:2307" Message
Last update date:
3/12/2024
Affected products:
HPE ProLiant DL325 Gen10 server
HPE ProLiant DL345 Gen10 Plus server
HPE ProLiant DL380 Gen10 Plus server
HPE ProLiant DL380 Gen10 server
HPE ProLiant DL385 Gen10 server
HPE Synergy 480 Gen10 Compute Module
HPE Synergy 660 Gen10 Compute Module
Affected releases:
No affected releases provided.
Fixed releases:
No fixed releases provided.
Description:
Info
On any HPE platform running VMware ESXi 8.0 (or later), a Purple Diagnostic Screen (PSOD) with a message similar to the following may be experienced: BlueScreen: NOT_IMPLEMENTED bora/vmkernel/main/world.c:2307 ALERT in the vmkernel.log similar to: ALERT: Heap: 2746: Unable to complete wait for non-empty heap (worldGroup.2611820): Timeout Backtrace for this issue will look like the following: Backtrace for current CPU #8, worldID=2097296, fp=0x0 0x45390391bc00:[0x420038114d31]PanicvPanicInt@vmkernel#nover+0x1f5 stack: 0x100, 0x420038114d31, 0x0, 0x420000000001, 0x420038114d31 0x45390391bcb0:[0x4200381153a0]Panic_NoSave@vmkernel#nover+0x4d stack: 0x45390391bd10, 0x45390391bcd0, 0x420038427e15, 0x42003879d696, 0x8f6 0x45390391bd10:[0x4200381158ad]Panic_OnAssertAt@vmkernel#nover+0xba stack: 0x8f600000000, 0x42003879d696, 0x42003878ba99, 0x42003879d287, 0x4200387a8f5e 0x45390391bd90:[0x42003816855f]Int6_UD2Assert@vmkernel#nover+0x260 stack: 0x0, 0x0, 0x0, 0x420038161068, 0x0 0x45390391bdc0:[0x420038161067]gate_entry@vmkernel#nover+0x68 stack: 0x0, 0xbad0021, 0x420041000208, 0xbad0003, 0x1 0x45390391be80:[0x420038147136]World_DestroyHeap@vmkernel#nover+0x4e stack: 0x43167da00000, 0x420038147252, 0x4, 0x4200387dcb20, 0x45390391bef0 0x45390391bea0:[0x420038147251]WorldGroupCleanup@vmkernel#nover+0xe6 stack: 0x45390391bef0, 0x4200380f1def, 0x4301aa401234, 0x4301a8001220, 0x431149601220 0x45390391bec0:[0x4200380f1dee]InitTable_Cleanup@vmkernel#nover+0x27 stack: 0x431149601220, 0x42003814cd47, 0xffffffffffffffff, 0x4301aa201678, 0x45391579f000 0x45390391bee0:[0x42003814cd46]World_TryReap@vmkernel#nover+0x3d3 stack: 0x45391579f000, 0x45390391bf00, 0x0, 0x0, 0x0 0x45390391bfa0:[0x420038117582]ReaperWorkerWorld@vmkernel#nover+0xaf stack: 0x45390389f100, 0x45390391f100, 0x0, 0x0, 0x0 0x45390391bfe0:[0x420038428eca]CpuSched_StartWorld@vmkernel#nover+0x7b stack: 0x0, 0x4200380d788c, 0x0, 0x0, 0x0 0x45390391c000:[0x4200380d788b]Debug_IsInitialized@vmkernel#nover+0xc stack: 0x0, 0x0, 0x0, 0x0, 0x0 VMware ESXi 8.0.0 [Releasebuild-20513097 x86_64] NOT_IMPLEMENTED bora/vmkernel/main/world.c:2307 On HPE Platforms running VMware ESXi 7.0, the Purple Diagnostic Screen (PSOD) may not be experienced, and log messages similar to the following may be experienced instead: vmkwarning log cpu22:37961820)WARNING: UserObj: 4914: lsusb: Poll on fd 5 failed: Out of memory cpu22:37961820)WARNING: UserObj: 4914: lsusb: Poll on fd 5 failed: Out of memory cpu22:37961820)WARNING: UserObj: 4914: lsusb: Poll on fd 5 failed: Out of memory cpu22:37961820)WARNING: UserObj: 4914: lsusb: Poll on fd 5 failed: Out of memory cpu22:37961820)WARNING: UserObj: 4914: lsusb: Poll on fd 5 failed: Out of memory vmkernel.log: cpu12:2099195)WARNING: UserObj: 4914: vmware-usbarbitrator: Poll on fd 10 failed: Out of memory cpu12:2099195)WARNING: UserObj: 4914: vmware-usbarbitrator: Poll on fd 10 failed: Out of memory cpu12:2099195)WARNING: UserObj: 4914: vmware-usbarbitrator: Poll on fd 10 failed: Out of memory cpu12:2099195)WARNING: UserObj: 4914: vmware-usbarbitrator: Poll on fd 10 failed: Out of memory cpu12:2099195)WARNING: UserObj: 4914: vmware-usbarbitrator: Poll on fd 10 failed: Out of memory cpu12:2099195)WARNING: UserObj: 4914: vmware-usbarbitrator: Poll on fd 10 failed: Out of memory cpu12:2099195)WARNING: UserObj: 4914: vmware-usbarbitrator: Poll on fd 10 failed: Out of memory cpu14:2099195)WARNING: UserObj: 4914: vmware-usbarbitrator: Poll on fd 10 failed: Out of memoryESC[0m failed: Out of memoryESC[0m cpu12:2099195)WARNING: UserObj: 4914: vmware-usbarbitrator: Poll on fd 10 failed: Out of memory cpu12:2099195)WARNING: UserObj: 4914: vmware-usbarbitrator: Poll on fd 10 failed: Out of memory cpu12:2099195)WARNING: UserObj: 4914: vmware-usbarbitrator: Poll on fd 10 failed: Out of memory cpu12:2099195)WARNING: UserObj: 4914: vmware-usbarbitrator: Poll on fd 10 failed: Out of memory serObj: 4914: vmware-usbarbitrator: Poll on fd 10 failed: Out of memoryESC[0m barbitrator: Poll on fd 10 failed: Out of memoryESC[0m This issue occurs because the HPE iLO driver does not operate as expected by the vmkernel causing a memory leak.
Scope
Any HPE Gen10 / Gen10 Plus / Gen11 platform running with VMware ESXi 7.0 (or later) or VMware ESXi 8.0 (or later).
Resolution
For HPE platforms running VMware ESXi 7.0 (or later) Download and install the following HPE iLO Native driver component: HPE iLO Native Driver for ESXi 7.0 Version 10.8.2 (or later) For HPE platforms running VMware ESXi 8.0 (or later) Download and install the HPE iLO Native driver component v10.8.2 (or later), and the VMware ESXi 8.0 U2 kernel patch 80u2b, both available at the following URLs: HPE iLO Native Driver for ESXi 7.0 Version 10.8.2 (or later) VMware Customer Connect by Broadcom Notes: For additional information about the VMware ESXi8.0u2b patch release, refer to the following URL: VMware ESXi 8.0 Update 2b Release Notes For additional information, refer to the following VMware Knowledge Base Article: ESXi host may crash with PSOD with the message: BlueScreen: NOT_IMPLEMENTED bora/vmkernel/main/world.c:2307 (96048) For more information about Synergy supported configurations, refer to the HPE Synergy Firmware Comparison Tool. Disclaimer: One or more of the links above will take you outside the HPE website. HPE is not responsible for content outside of its domain. RECEIVE PROACTIVE UPDATES : Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively in your e-mail through HPE Support Alerts. Sign up for Support Alerts at the following URL: HPE Email Preference Center NAVIGATION TIP: For hints on navigating HPE.com to locate the latest drivers, patches and other support software downloads, refer to the Navigation Tips document. SEARCH TIP: For hints on locating similar documents on HPE.com, refer to the Search Tips document.
