Operational Defect Database
BugZero found this defect 12 days ago.
Data sources
All data on this page is proprietary to BugZero® or gathered from public sources
Hewlett Packard Enterprise | a00138349en_us
Advisory: HPE OneView for VMware vCenter - A Grow Cluster Started in OV4VC May Fail on Gen11 Platforms with the Error Message, "Server Profile Template Boot Mode Must Be Set in UEFIOptimized"
Last update date:
5/8/2024
Affected products:
HPE Synergy 12000 Frame
HPE Synergy 480 Gen11 Compute Module
HPE OneView
Affected releases:
HPE OneView
Fixed releases:
No fixed releases provided.
Description:
Info
Any attempts to grow a cluster with Gen11 systems when using HPE OneView for VMware vCenter (OV4VC) may fail with the error message "Server Profile Template boot mode must be set in UEFIOptimized." This can occur even with later versions of the OV4VC (e.g., version 11.4) and Gen11 servers. However, this will not affect the grow cluster operation with Gen10 Plus servers or earlier. This occurs because the UEFI Optimized boot mode is not available in Gen11 servers, and only the UEFI boot mode is available: In such a case, the Grow Cluster attempt from VMware vCenter will result in the error message shown below:
Scope
Any HPE Gen11 servers that are managed through the HPE OneView for VMware vCenter (OV4VC) 11.4 application that is used for the grow cluster operation.
Resolution
This issue is fixed by updating to HPE OneView for VMware vCenter (OV4VC) 11.6.0. Workaround To deploy ESXi alone, use the OV4VC "Deployment" feature instead of grow cluster. Use the following workaround to circumvent this condition, perform the following steps: For Gen 11 servers, create server profile manually with required boot settings. Using "Deployment" option, select the server and trigger the ESXi deployment. Once the deployment is completed, add the host manually to the cluster through vCenter. Note : If inconsistencies are reported for switch configuration, contact HPE Customer Support. Use either your local country HPE Customer Support or log a case via the HPE Support Center. If further assistance is needed with this issue, the cluster will need to be imported into HPE OneView for cluster management. Document Version Release Date Details 2 May 8, 2024 Updated the Resolution with the permanent fix, OV4VC 11.6.0. 1 March 19, 2024 Original Document Release. RECEIVE PROACTIVE UPDATES : Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively in your e-mail through HPE Support Alerts. Sign up for Support Alerts at the following URL: HPE Email Preference Center. NAVIGATION TIP: For hints on navigating HPE.com to locate the latest drivers, patches and other support software downloads, refer to the Navigation Tips document. SEARCH TIP: For hints on locating similar documents on HPE.com, refer to the Search Tips document.
