Operational Defect Database
BugZero found this defect 46 days ago.
Data sources
All data on this page is proprietary to BugZero® or gathered from public sources
Hewlett Packard Enterprise | a00138610en_us
Advisory: HPE SimpliVity - Logical Drives May Go Offline After a Firmware Upgrade Is Performed on a Remote Data At Rest Encryption (DARE) Enabled System
Last update date:
4/4/2024
Affected products:
HPE SimpliVity 2600
HPE SimpliVity 325
HPE SimpliVity 380
Affected releases:
No affected releases provided.
Fixed releases:
No fixed releases provided.
Description:
Info
On an HPE SimpliVity host with remote Data At Rest Encryption (DARE) enabled, if the firmware is at a version lower than SVTSP-2023_1130 and it is upgraded to SVTSP-2024_0131, then the logical drives on the SimpliVity host will show a status of "Standby Offline" and become inaccessible. This does not occur when firmware is upgraded from 2023_1130 to 2024_0131. This issue occurs due to a known issue in iLO 5 firmware. Refer to the following document for more information: HPE Multiple Server Platforms - Logical Drives Connected to an Enterprise Secure Key Manage (ESKM) Server May Report a Status of Standby Offline After an iLO 5/6 Firmware Upgrade
Scope
All HPE Gen10 SimpliVity Hardware supporting DARE.
Resolution
If the logical drives go offline, follow these steps: Go to Security > Encryption > Update Security Settings in the iLO page. Uncheck the "Disable Weak Ciphers" and click on the "Apply" button. iLO will request a reset. Reset the iLO for the change to apply. Reboot the server. RECEIVE PROACTIVE UPDATES : Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively in your e-mail through HPE Support Alerts. Sign up for Support Alerts at the following URL: HPE Email Preference Center. NAVIGATION TIP: For hints on navigating HPE.com to locate the latest drivers, patches and other support software downloads, refer to the Navigation Tips document. SEARCH TIP: For hints on locating similar documents on HPE.com, refer to the Search Tips document.
