Operational Defect Database
BugZero found this defect 41 days ago.
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Hewlett Packard Enterprise | a00138689en_us
Advisory: HPE Network Adapters – HPE QLogic FastLinQ Drivers Fail to Install or Load On HPE Synergy Platforms Running RHEL 9.3 With Errata Kernel 5.14.0-362.18.1 (Or Later) And Configured With Certain HPE Synergy Network Adapters
Last update date:
4/9/2024
Affected products:
HPE Synergy 4820C 10/20/25Gb Converged Network Adapter
HPE Synergy 6810C 25/50Gb Ethernet Adapter
HPE Synergy 6820C 25/50Gb Converged Network Adapter
Affected releases:
No affected releases provided.
Fixed releases:
No fixed releases provided.
Description:
Info
On any HPE Synergy Compute Module running Red Hat Enterprise Linux 9.3 with Errata Kernel 5.14.0-362.18.1 (or later), and configured with any of the following HPE Synergy network adapters, the HPE QLogic FastLinQ drivers (kmod-qlgc-fastlinq-8.74.0.1-1.rhel9u3.x86_64.rpm) will fail to install or load during the process of replacing the inbox kernel. This issue occurs due to a kABI breakage started with errata kernel 5.14.0-362.18.1, that causes weak updates that are unable to create the symbolic links properly; therefore, the drivers are unable to load on errata kernels. To verify if the desired version of the driver is loaded, check if driver is installed correctly by using the command "modinfo". Messages similar to the following are experienced when the diagnostic messages command (dmesg) is executed: Example for FastLinQ (qed/qede/qedi/qedf/qedr)drivers qed: disagrees about version of symbol devlink_unregister qed: Unknown symbol devlink_unregister (err -22) qed: disagrees about version of symbol skb_copy_bits qed: Unknown symbol skb_copy_bits (err -22) qed: disagrees about version of symbol skb_put qed: Unknown symbol skb_put (err -22) ... qede: disagrees about version of symbol __tracepoint_xdp_exception qede: Unknown symbol __tracepoint_xdp_exception (err -22) qede: disagrees about version of symbol alloc_etherdev_mqs qede: Unknown symbol alloc_etherdev_mqs (err -22) qede: disagrees about version of symbol bpf_prog_put qede: Unknown symbol bpf_prog_put (err -22) ... qedi: Unknown symbol iscsi_boot_destroy_kset (err -2) qedi: Unknown symbol iscsi_host_for_each_session (err -2) qedi: Unknown symbol iscsi_itt_to_task (err -2) ... qedf: Unknown symbol fcoe_ctlr_init (err -2) qedf: Unknown symbol fc_rport_lookup (err -2) qedf: Unknown symbol fcoe_get_paged_crc_eof (err -2) ... qedr: Unknown symbol rdma_copy_ah_attr (err -2) qedr: Unknown symbol ib_umem_release (err -2) qedr: Unknown symbol rdma_read_gid_l2_fields (err -2) ...
Scope
Any HPE Synergy Compute Module running Red Hat Enterprise Linux 9.3 with Errata Kernel 5.14.0-362.18.1 (or later), and configured with any of the following HPE Synergy network adapters: HPE Synergy 4820C 10/20/25Gb Converged Network Adapter (876449-B21) HPE Synergy 6810C 25/50Gb Ethernet Adapter (867322-B21) HPE Synergy 6820C 25/50Gb Converged Network Adapter (P02054-B21)
Resolution
To resolve the issue, download and install the following driver component: HPE Synergy QLogic FastLinQ 10/25/50 GbE Driver for Red Hat Enterprise Linux 9.3 Errata Kernel Version 5.14.0-362.18.1 (and later) Version 8.74.0.1-2 Note: For more information about Synergy supported configurations, refer to the HPE Synergy Firmware Comparison Tool. RECEIVE PROACTIVE UPDATES : Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively in your e-mail through HPE Support Alerts. Sign up for Support Alerts at the following URL: HPE Email Preference Center NAVIGATION TIP: For hints on navigating HPE.com to locate the latest drivers, patches and other support software downloads, refer to the Navigation Tips document. SEARCH TIP: For hints on locating similar documents on HPE.com, refer to the Search Tips document.
