Operational Defect Database

BugZero found this defect 40 days ago.

Hewlett Packard Enterprise | a00138715en_us

Advisory: HPE Integrated Lights-Out 5 (iLO 5) and iLO 6 - The iLO UI Storage Page Displays NVMe Direct Attached Drive Count Under Storage Controller Count

Last update date:

4/10/2024

Affected products:

HPE Integrated Lights-Out 5 (iLO 5) for HPE Gen10 Servers

HPE Integrated Lights-Out 6 (iLO 6)

Affected releases:

HPE Integrated Lights-Out 5 (iLO 5) for HPE Gen10 Servers, HPE Integrated Lights-Out 6 (iLO 6)

Fixed releases:

No fixed releases provided.

Description:

Info

On an HPE system with HPE Integrated Lights-Out 5 (iLO 5) and iLO 6, NVMe Direct Attached drives are incorrectly enumerated as controllers on the iLO UI Page -> System Information - Storage Information -> Storage Page. The process to determine if the iLO has incorrectly enumerated the NVMe Direct- Attached drives is to review the "Storage Controllers" section on the "System Information- Storage Information" >" Storage" page. That section will display names of NVMe direct-attached drive serial numbers incorrectly, as that should display the storage controller serial number as "Name." This does not affect the operation or functionality of the NVME Direct- Attached Drive. Figure 1 :"Storage Controllers" Information should display as "Drives" Information.

Scope

Any HPE system with iLO 5 firmware v3.02 or iLO 6 firmware v1.57.

Resolution

This does not affect the operation or functionality of the NVMe Direct- Attached Drive. There is no specific resolution or workaround as such for this issue in iLO 5 v3.02 or iLO 6 v1.57. This is targeted to be resolved in a future version of iLO 5 and iLO 6 firmware. To avoid this issue, use a previous iLO 5 or iLO 6 firmware version. To download firmware earlier than iLO 5 v3.02 or earlier than iLO 6 v1.57, perform the following steps: Click either of the following links: http://www.hpe.com/support/ilo5 or http://www.hpe.com/support/ilo6 The page should refresh to display the "DRIVERS AND SOFTWARE" tab and the components that support the selected product. From the "DRIVERS AND SOFTWARE" expandable filter menus on the left side of the page: For further filtering if needed - Select the specific Operating System from the Operating Environment. Locate and select the HPE Integrated Lights-Out 5 earlier than v3.02 Firmware or HPE Integrated Lights-Out 6 earlier than v1.57 Firmware . click the Revision History tab to locate the latest version. For more important information, review the Release Notes tab. Click the Download button. This advisory will be updated when additional information is available. RECEIVE PROACTIVE UPDATES : Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively in your e-mail through HPE Support Alerts. Sign up for Support Alerts at the following URL: HPE Email Preference Center NAVIGATION TIP: For hints on navigating HPE.com to locate the latest drivers, patches and other support software downloads, refer to the Navigation Tips document. SEARCH TIP: For hints on locating similar documents on HPE.com, refer to the Search Tips document.

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