Operational Defect Database
BugZero found this defect 34 days ago.
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Hewlett Packard Enterprise | a00138809en_us
Advisory: HPE Synergy 480 Gen10, Gen10 Plus and Gen 11 Compute Modules Configured With Boot From SAN For HPE Synergy 5330c 32GB Fibre Channel Host Bus Adapters - Operating System Fails to Boot After Upgrading From RHEL 8.7 to RHEL 8.8
Last update date:
4/16/2024
Affected products:
HPE Synergy 480 Gen10 Compute Module
HPE Synergy 480 Gen10 Plus Compute Module
HPE Synergy 480 Gen11 Compute Module
HPE Synergy 5330C 32Gb Fibre Channel Host Bus Adapter
Affected releases:
No affected releases provided.
Fixed releases:
No fixed releases provided.
Description:
Info
On any HPE Synergy Gen10, Gen10 Plus, or Gen11 Compute Modules configured with Boot from SAN for HPE Synergy 5330c 32GB Fibre Channel Host Bus Adapters, the Red Hat Enterprise Linux (RHEL) 8.8 operating system fails to boot after upgrading from RHEL 8.7, and the operating system enters "Dracut." This issue is seen when the RHEL 8.7 OS has an Out-of-Box driver, "Red Hat Enterprise Linux 8 Update 7 Server Fibre Channel Driver Kit for HPE Emulex Host Bus Adapters,” (lpfc) version 14.2.589.5 (or later) is installed. The Serial Console log contains the following messages: Started Device-Mapper Multipath Device Controller. Timed out waiting for device dev-mapper-rhel\x2dswap.device. Dependency failed for Resume from hibernation using device /dev/mapper/rhel-swap. Reached target Local File Systems (Pre). Reached target Local File Systems. Starting Create Volatile Files and Directories... Started Create Volatile Files and Directories. Reached target System Initialization. Reached target Basic System. [ 134.624672] dracut-initqueue[820]: Warning: dracut-initqueue timeout - starting timeout scripts [ 135.179565] dracut-initqueue[820]: Warning: dracut-initqueue timeout - starting timeout scripts [ 135.719072] dracut-initqueue[820]: Warning: dracut-initqueue timeout - starting timeout scripts [ 136.259075] dracut-initqueue[820]: Warning: dracut-initqueue timeout - starting timeout scripts … … Starting Dracut Emergency Shell... Warning: /dev/mapper/rhel-root does not exist Warning: /dev/rhel/root does not exist Warning: /dev/rhel/swap does not exist
Scope
The upgrade from Red Hat Enterprise Linux (RHEL) 8.7 with "Out-of-Box driver Red Hat Enterprise Linux 8 Update 7 Server Fibre Channel Driver Kit for HPE Emulex Host Bus Adapters” (lpfc) version 14.2.589.5 to RHEL 8.8 on a Boot from SAN LUN provisioned through HPE Synergy 5330c 32GB Fibre Channel Host Bus Adapter.
Resolution
NOTE: If RHEL 8.8 fails to boot, the RHEL 8.7 operating system can be recovered by selecting it from the GRUB menu after reboot. This will bring up the RHEL 8.7 operating system, which was running prior to the RHEL 8.8 upgrade. After the Operating System upgrade from RHEL 8.7 to RHEL 8.8, install the Out-of-Box driver “Red Hat Enterprise Linux 8 Update 8 Server Fibre Channel Driver Kit for HPE Synergy Emulex Host Bus Adapters" version 14.2.589.21 (or later) before rebooting the server. Driver Kit Download : Red Hat Enterprise Linux 8 Update 8 Server Fibre Channel Driver Kit for HPE Synergy Emulex Host Bus Adapters Version 14.2.589.21 (or later) Software Download HPE Synergy Service Pack Version 14.2.589.21 (or later) RECEIVE PROACTIVE UPDATES : Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively in your e-mail through HPE Support Alerts. Sign up for Support Alerts at the following URL: HPE Email Preference Center NAVIGATION TIP : For hints on navigating HPE.com to locate the latest drivers, patches and other support software downloads, refer to the Navigation Tips document. SEARCH TIP : For hints on locating similar documents on HPE.com, refer to the Search Tips document.
